Imperial Auto Body and Sales, Inc.

4.8 (297reviews)
95%
199 Viscoloid Ave,  Leominster,  MA  01453

IMPERIAL AUTO BODY has been a family owned business since 1935 and is your source for professional and prompt handling of your auto body repair claim. With more than 70 years of experience, our goal is to make sure that even the most unpleasant situation is less painful to handle. Our experience ensures your claim is handled smoothly with the least amount of interruption for you and your family.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (297)

My Experience

Great service in a timely fashion as usual. Thanks for the repairs Ric Wood

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Work looks great

My Experience

Frank rocks, even when he forgets stuff

My Experience

Great experience at imperial autobody. Highly recommended

Likely to Recommend

Already explained

Repair Quality

Imperial said they would paint my rear bumper which what hit by s shoppng cart and they never did

Customer Service

No communication from the shop. I had to make every call. They never updated me on the supplemental damage; never told me the storm on Tuesday 2/12 that a delivery truck was delayed not until I called on Thursday 2/14 the date they promised the car would be ready that's when I found out the car wouldn't be ready until Monday 2/18 costing me 4 additional days of car rental. Then I called on Monday 2/18 again no call from them and was told the detailer was at lunch at 2;00pm and would need another 2 hours. I barely had enough time to return the rental costing me an extra day. Very POOR communication !!

My Experience

My Experience

Repair well done and in timely manner

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Frank was personable and reassuring about the necessary repairs. He also found a way to do a temporary repair that allowed us to use the car while we awaited our scheduled service date. That was much appreciated! Paul Smith

Likely to Recommend

Repair Quality

Customer Service

My Experience

Absolutely fantastic place. Thank you.

My Experience

Always professional, excellent work.

My Experience

My Experience