Imperial Auto Body of D.C.
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Imperial is a good shop and are genuinely concerned about its customers.
Customer Service - 5.0/5.0 -
Great!!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’d absolutely return and recommend the shop
Repair Quality - 5.0/5.0 -
The repair looks great and the staff is terrific
Customer Service - 5.0/5.0 -
Again the staff is terrific. Answered all my questions, were responsive and made sure my car looked clean when I picked it up.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nice work performed on time
Likely to Recommend - 5.0/5.0 -
I will definitely recommend them
Repair Quality - 5.0/5.0 -
Car was very well done I’m thinking about bringing it back to get my hood repainted. And it was done in a timely manner. We’ll definitely be back!!
Customer Service - 5.0/5.0 -
Communication was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Set appointment and completed service with no issues.
Customer Service - 5.0/5.0 -
Courteous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied with the service I received. I actually feel like I was treated fairly. My car was repaired and cleaned when I picked it up. My first experience with Imperial was great.
Customer Service - 5.0/5.0 -
Respectful
Returned Clean
Likely to Recommend - 5.0/5.0 -
Lo recomendaría excelente servicio ⭐️⭐️⭐️⭐️⭐️
Repair Quality - 5.0/5.0 -
La reparación fue muy rápida muy buen servicio ⭐️⭐️⭐️ ⭐️⭐️
Customer Service - 5.0/5.0 -
Excelente servicio ⭐️⭐️⭐️⭐️⭐️
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend. I have done so already.
Repair Quality - 5.0/5.0 -
This is the second time this summer I took my Honda HRV to you for repairs necessary after being hit on the street. Your entire crew is remarkable. You make every step of the process clear and on time. I cannot thank you enough for your assistance making my car look great.
Customer Service - 5.0/5.0 -
See earlier comment. Wonderful customer service attitude shown by everyone.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always use Imperial for repairs and have recommended to others
Repair Quality - 5.0/5.0 -
Excellent work as always
Customer Service - 5.0/5.0 -
Amazing customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I highly recommend Imperial Auto Body of DC. The team is very professional, friendly, and communicative. They repaired my car quickly and did an excellent job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Super recomendados
Repair Quality - 5.0/5.0 -
Súper espectacular el carro me quedó como si nada pasó un excelente trabajo muchas gracias los mejores
Customer Service - 5.0/5.0 -
Excelente servicio y personas increíbles
Returned Clean
Likely to Recommend - 5.0/5.0 -
The repair shop was very precise and all the things they had to do and kept me well informed why they did them therefore, yes the service was so good. I would recommend them to any family or friends.
Repair Quality - 5.0/5.0 -
my car looks absolutely beautiful. The repair job was perfect. The paint blended right in with the rest of the car.
Customer Service - 5.0/5.0 -
The customer service was perfect. Everyone was kind and considerate about the time frame frames of the repair and let me know all the progress that was happening. At the end, picking my car up was just as pleasurable. The service technician Sam did a great job of pointing out all where repairs were fixed and asked was I satisfied with the repair job? I thought that was a good service technique to make sure the customer is totally satisfied before they leave.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I had to choose from 8 shops and the rating and comments where horrifying. Imperial was the only one without a bad comment and everyone seems to like the shop. That's why I chose you. I was very satisfied