Hanagan's Auto Body, Inc.

4.9 (5,675reviews)
99%
933 Selim Rd,  Silver Spring,  MD  20910
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In operation 67 years.

Hanagan's Auto Body is a third generation owned auto repair facility that has been serving the greater DC area since 1959. We specialize in collision repair, but also provide mechanical services as well.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM Basic
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Call
Email

Reviews (5,675)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as flawless, impeccable, and leaving vehicles looking brand new. The team earns high marks for clear, proactive communication through texts, calls, and online updates throughout the repair process. Timeliness is a standout strength, with numerous customers noting their vehicles were completed ahead of schedule. Seamless coordination with insurance companies is frequently highlighted as a major convenience. A warm, professional, and welcoming atmosphere is repeatedly noted, making stressful situations feel manageable. A few customers mentioned minor areas for improvement, such as more proactive status updates without needing to call, occasional discrepancies between automated and human timelines, and isolated concerns about minor items not addressed during repairs.
AI-Generated from reviews written in the last 12 months
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"A+++ IMPECCABLE work. Car looks new. Meticulous attention to detail Hanagan's looks out for the customers' ..." Read more
"... showed when you repaired my Acura a dozen years ago, your paint work is impeccable. I cannot tell the difference between the work you did, and the original ..." Read more
"... after my wife was hit by an uninsured individual. The repair work was excellent as it always is. The car is white pearl in color and is a multi stage ..." Read more
"Let me begin with gratitude. A lovely job well done by professionals. My car looks better than before. The staff are friendly ..." Read more
"The staff at Hanagans are professional , efficient , courteous and did a very nice job in replacing my damaged front bumper. I would not ..." Read more
"They did the estimate and all the repair work in 3 days! I was expecting 3 weeks. The car looks like ..." Read more
"... offered reliable, trustworthy, and timely service. They gave a 3 day estimate for my repair and finished in a day and a half" Read more
"... Hanagans. The entire experience was seamless and the repair was completed ahead of schedule. Thank you." Read more
"... a great job. Very friendly and easy to work with. My car was done a week sooner than they promised." Read more
"... with USAA and kept me updated on the progress. And my car was ready two days early! I definitely recommend Hanagan's." Read more
"... perfectly fixed. Hanagans completed the fix on time. Communication about the progress and pick-up was consistent and clear. Great job!" Read more
"... very skilled in dealing with the insurance industry. I was always kept informed of how my repairs were coming along either via text or a phone call. And ..." Read more
"... the wonderful work as well as the warm greeting and exquisite communication throughout the repair process. I interacted with at least four different folks – ..." Read more
"Thank you for keeping me informed via text as to the progress and expected date of completion. The car repair looks ..." Read more
"It wasnt a big issue, but I did have to call and ask for updates on when my repair would be ready. Proactive updates would ..." Read more

My Experience

Excellent customer service by Jim Hanagan and easy to work with. His brothers were friendly and the process was easy. Will use them again.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Professional from the Front Desk to the very handsome Tony, who explained the process & who also imbued a smooth confidence that we Were in Good hands !! I have already recommended Hanagans to a friend!! Thanks to Erie & Hanagans. !!

My Experience

Thank you for being so kind and accommodating

My Experience

Staff was very communicative. Kept me informed every step of the way.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thanks so much.

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Great people, great service!

Customer Service

They are awesome!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Hanagan’s Auto Body provided great service and handled my insurance and car rental expertly. The car looked great. Thank you Jim, Julene and the whole team at Hanagan’s.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You are simply the best! You care about bringing cats back to showroom condition and treat your customers well in a warm family environment that is rare to find today.

My Experience

I had an amazing experience with Hanagan’s Auto Body. Everyone was professional, courteous, and genuinely committed to doing a great job. I was kept informed throughout the entire process, which I appreciated. The quality of my repair exceeded my expectations. It was clear that the entire team cared about the workmanship and customer experience. Thank you to the whole team for an outstanding job!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Did good work and good customer service.

My Experience

Hanagan’s kept me closely informed through the entire process and the work was superb.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Always well done!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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