Sterling Auto Service and Body Shop LLC

4.9 (1,321reviews)

97%

(301) 608-1433

2311 Perkins Place, Silver Spring, MD 20910

97%

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2311 Perkins Place
Silver Spring, MD 20910

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About Sterling Auto Service and Body Shop LLC

See Photos

2311 Perkins Place
Silver Spring, MD 20910

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 27 years, 21 years at this location.

Sterling Auto Service & Body Shop is a family owned and operated business, established in the year 1999. We are one of the DC and Metropolitan areas leading repair facilities equipped to serve all our customer needs. We are BMW, MINI, HONDA & ACURA Factory Certified Collision Repair Center. At Sterling, customer service is our number one goal. We understand that not having your vehicle can be an inconvenience to you, therefore we strive to make your entire experience a pleasant and expeditious one. As a member of the business community, we adhere to a code of ethics, our pledge to you, is of honesty, integrity, safety, craftsmanship and to earn your trust. We encourage you to ask questions, our trained professionals are ready and willing to help you in any way they can. We pride ourselves in getting the job done the first time!

Services

Insurance Company Assistance
Lifetime Warranty
Towing

Payment Types

MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:30 am - 4:30 pm
Tue	8:30 am - 4:30 pm
Wed	8:30 am - 4:30 pm
Thu	8:30 am - 4:30 pm
Fri	8:30 am - 3:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

BMW

Honda

I-Car

Call

Website

Reviews (1,321)

Sort By:
Newest
Rating

1,069 Customers Rated

5 Stars

73.6% Complete

(972)
4 Stars

5.8% Complete

(76)
3 Stars

0.6% Complete

(8)
2 Stars

0.3% Complete

(4)
1 Star

0.2% Complete

(2)
< 1 Star

0.5% Complete

(7)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, professionalism, and attention to detail. Many highlight the thorough repair process, with vehicles often returned looking brand new or better than before the accident. The team is widely recognized for excellent communication, providing regular text, call, and email updates throughout the repair process, ensuring customers are never left guessing. Timeliness is a standout strength, with numerous customers noting their vehicles were completed ahead of schedule. The welcoming and knowledgeable staff, facility tours, and seamless coordination with insurance companies and rental services further elevate the customer experience. A few customers noted isolated concerns such as minor quality control issues or slight delays, reflecting opportunities the shop continues to address based on direct customer input.

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Communication

"You were more communicative than any business Ive ever worked with. Your customer service is unparalleled. Thank you."

"... facility and the explanation of the repair process. The level of communication was excellent and we never had to guess about the status of the car." Read more

"Outstanding Customer Service and communication. So detailed! So friendly!"

"Sterling Body Shop was wonderful to deal with. They kept me updated throughout the entire process, and even took care of my rental return with Enterprise"

"... with Sterling and here are the consistent takes: Excellence Professionalism Communication Genuine Care Craftsmanship Exceeds Expectations Thank you!" Read more

Communication

Communication

"You were more communicative than any business Ive ever worked with. Your customer service is unparalleled. Thank you."

"... facility and the explanation of the repair process. The level of communication was excellent and we never had to guess about the status of the car." Read more

"Outstanding Customer Service and communication. So detailed! So friendly!"

"Sterling Body Shop was wonderful to deal with. They kept me updated throughout the entire process, and even took care of my rental return with Enterprise"

"... with Sterling and here are the consistent takes: Excellence Professionalism Communication Genuine Care Craftsmanship Exceeds Expectations Thank you!" Read more

Charles (Honda owner) reviewed 8/9/26

Great work making the repair to the car not stand out. Thank you also for cleaning the car and detailing it so beautifully. You got rid of all Cheerios.

Uju (BMW owner) reviewed 8/8/26

I left a very detailed YELP review as well.

Stephanie (BMW owner) reviewed 8/6/26

Excellent service and efficient teamwork. I’m very happy with the auto body work they did on my car.

Jonathan (Kia owner) reviewed 8/6/26

Roberto (Honda owner) reviewed 8/6/26

David (Chevrolet owner) reviewed 7/31/26

Yes I would definitely recommend Sterling

Very very good people and excellent work, Thanks Antonio and your team

Very very good

Patricia-Widgen-C (Toyota owner) reviewed 7/29/26

Experience and communication was too notch with this team!

Both customer service and repair team were great!

Felicita (Toyota owner) reviewed 7/27/26

Great customer service, always had us up to date, great job!

Ian-&-Caroline (Toyota owner) reviewed 7/27/26

Repairs were finished early

Yewendwesen (Chevrolet owner) reviewed 7/27/26

I’m happy thanks.

Yes I recommend all my friends.

Good job I appreciate.

I’m happy thanks.

Anna Marie (BMW owner) reviewed 7/24/26

Oscar (Honda owner) reviewed 7/21/26

I appreciate being updated on the repairs of my vehicle and also appreciate the fast and efficient work:

Jeffrey (Toyota owner) reviewed 7/20/26

Jeffrey (Hyundai owner) reviewed 7/20/26

Henrry (Mazda owner) reviewed 7/6/26

Kaleb (Toyota owner) reviewed 7/5/26

Thanks i will come soon again

Perfect place 🙏

Perfect 🤩

Sara (Volkswagen owner) reviewed 6/26/26

Ann (Genesis owner) reviewed 6/25/26

Very pleased with my experience. The car was finished in a timely manner and looks great. It was reassuring to get daily updates.

Excellent experience. Beautiful work and easy to deal with people.

John & Lisa (Mitsubishi owner) reviewed 6/24/26

Fantastic.....people will never know that it was in an accident.

Antonio is the best.....as is his cohorts.

Joyce (Acura owner) reviewed 6/22/26

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There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

Sterling Auto Service and Body Shop LLC

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Sterling Auto Service and Body Shop LLC

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,321)

1,069 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0