Sterling Auto Service and Body Shop LLC

4.9 (1,350reviews)

97%

(301) 608-1433

2311 Perkins Place, Silver Spring, MD 20910

97%

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2311 Perkins Place
Silver Spring, MD 20910

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About Sterling Auto Service and Body Shop LLC

See Photos

2311 Perkins Place
Silver Spring, MD 20910

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 27 years, 21 years at this location.

Sterling Auto Service & Body Shop is a family owned and operated business, established in the year 1999. We are one of the DC and Metropolitan areas leading repair facilities equipped to serve all our customer needs. We are BMW, MINI, HONDA & ACURA Factory Certified Collision Repair Center. At Sterling, customer service is our number one goal. We understand that not having your vehicle can be an inconvenience to you, therefore we strive to make your entire experience a pleasant and expeditious one. As a member of the business community, we adhere to a code of ethics, our pledge to you, is of honesty, integrity, safety, craftsmanship and to earn your trust. We encourage you to ask questions, our trained professionals are ready and willing to help you in any way they can. We pride ourselves in getting the job done the first time!

Services

Insurance Company Assistance
Lifetime Warranty
Towing

Payment Types

MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:30 am - 4:30 pm
Tue	8:30 am - 4:30 pm
Wed	8:30 am - 4:30 pm
Thu	8:30 am - 4:30 pm
Fri	8:30 am - 3:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

BMW

Honda

I-Car

Call

Website

Reviews (1,350)

Sort By:
Newest
Rating

1,094 Customers Rated

5 Stars

73.6% Complete

(994)
4 Stars

5.7% Complete

(77)
3 Stars

0.7% Complete

(9)
2 Stars

0.4% Complete

(5)
1 Star

0.1% Complete

(2)
< 1 Star

0.5% Complete

(7)

Customers say

Overall Customer Satisfaction

Customers consistently praise Sterling Body Shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The shop receives strong recognition for exceptional customer service, with staff described as professional, friendly, and welcoming. Communication stands out as a key strength, with customers appreciating regular text and call updates throughout the repair process. Many vehicles were completed ahead of schedule, exceeding customer expectations on timeliness. A few customers noted isolated concerns such as minor quality control issues requiring return visits and occasional delays, as shared directly in their feedback. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"The quality of the repair was excellent. You would never know that the car had been in an accident."

"STERLING AUTO IS THE BOMB!!! YEAH!!! FROM 1 TO 10, I WOULD GIVE THEM 100!!!!"

"The shop did not seem to cut any corners. They made sure the repair made the car like new. I appreciated the extra effort."

"When I picked up my car, it looked like brand new! They even cleaned the inside, which was especially ..." Read more

"They did a wonderful job but I did have to go back because a check engine light popped up"

"It was ready 5 days days before"

"Repair quality was great but I think the repairs took a really long time."

"Was completed after I was told"

"You were more communicative than any business Ive ever worked with. Your customer service is unparalleled. ..." Read more

"The level of communication was excellent and we never had to guess about the status of the car."

"I felt like my main contact was curt and not very helpful."

"I didn't really get any updates during the repair period just around the time to pick up my car to coordinate ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The quality of the repair was excellent. You would never know that the car had been in an accident."

"STERLING AUTO IS THE BOMB!!! YEAH!!! FROM 1 TO 10, I WOULD GIVE THEM 100!!!!"

"The shop did not seem to cut any corners. They made sure the repair made the car like new. I appreciated the extra effort."

"When I picked up my car, it looked like brand new! They even cleaned the inside, which was especially ..." Read more

"They did a wonderful job but I did have to go back because a check engine light popped up"

"It was ready 5 days days before"

"Repair quality was great but I think the repairs took a really long time."

"Was completed after I was told"

"You were more communicative than any business Ive ever worked with. Your customer service is unparalleled. ..." Read more

"The level of communication was excellent and we never had to guess about the status of the car."

"I felt like my main contact was curt and not very helpful."

"I didn't really get any updates during the repair period just around the time to pick up my car to coordinate ..." Read more

Barry (Hyundai owner) reviewed 9/24/26

My car and I received compete attention from the body shop. I received an in-depth explanation of the process. Everyone was respectful and friendly. And the repair was perfect— my car back to pre-accident condition.

Great service.

Great service. Nice guys.

Igor (BMW owner) reviewed 9/22/26

Sterling Body Shop did an excellent job.

The shop personnel were all attentive and knowledgeable.

Lovita (Honda owner) reviewed 9/21/26

Great repairs 2 days ahead of schedule.

Ryan (Jeep owner) reviewed 9/21/26

Alicia (Toyota owner) reviewed 9/21/26

Zyaire (BMW owner) reviewed 9/21/26

Virginia (Toyota owner) reviewed 9/17/26

Lovely work - thank you!

Gary (Nissan owner) reviewed 9/16/26

Thomas (Volkswagen owner) reviewed 9/14/26

Excellent service, great work! Thanks so much

Francis (Buick owner) reviewed 9/12/26

I am very satisfied with the repairs carried out on my car. Many thanks .

The staff very professional.

Work was completed on stipulated time schedule, excellent job !

Good job .

Belle (Subaru owner) reviewed 9/7/26

Carol (Honda owner) reviewed 9/7/26

Chad (Honda owner) reviewed 9/3/26

Nicholas (Mazda owner) reviewed 9/2/26

Cynthia (Honda owner) reviewed 8/31/26

They did amazing job doing the bodywork. It looks new to me . The staff are amazing and willingly to work with you . I recommend anyone asking where to get their vehicle to shop . It means this Sterling Body shop. They are trustworthy and very fair.

They did a great job doing my Honda and j recommend anyone who needs help with their vehicle & suggest them to go to Sterling body shop. The staffs are amazing helpful and very professional.

Ling (BMW owner) reviewed 8/28/26

Excellent work, fast service, and great value. Highly recommend Sterling!

Enii (Honda owner) reviewed 8/28/26

Excellent staff & excellent work.

Mr. Antonio was great. He explained the process thoroughly. He called & provided updates & he finished repairs in a timely manner. Great shop that provides excellent customer service & does excellent work.

All staff that I interacted with were very pleasant & helpful.

Aquila (Honda owner) reviewed 8/27/26

Elizabeth (Chevrolet owner) reviewed 8/24/26

Repair quality was great but I think the repairs took a really long time.

I felt like my main contact was curt and not very helpful.

Robert (Ford owner) reviewed 8/24/26

Top of the line work 💪 very well done Job looks great 👍👍

Thank you for a great Job job will 👍👍

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Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.

Sterling Auto Service and Body Shop LLC

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Sterling Auto Service and Body Shop LLC

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,350)

1,094 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 3.0/5.0

Repair Quality - 2.5/5.0

Customer Service - 3.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -