Imperial Auto Body of D.C.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job

Customer Service - 5.0/5.0 -

Great communication along the way.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Man, I have never work with a company like Imperial Motors! This is the best car repair for you body work. The proof is on the car! YES!

Repair Quality - 5.0/5.0 -

Wow, my car looks like it was never it. Tjey did an amazing body work!

Customer Service - 5.0/5.0 -

They are so professional and nice!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The car looks beautiful and runs like a charm. Honda Clarity plug-in is a great car and Imperial made it whole again after a crash into a snowcrete bank.

Customer Service - 5.0/5.0 -

Excellent communication with staff.

Returned Clean

Likely to Recommend - 4.0/5.0 -

Communication could be better.

Repair Quality - 4.5/5.0 -

Was very satisfied with the work.

Customer Service - 4.5/5.0 -

Customer service was fine.

Returned Clean

Likely to Recommend - 5.0/5.0 -

They are doing great work. and they are onset.

Repair Quality - 5.0/5.0 -

Their doing great work..

Customer Service - 5.0/5.0 -

I get good customer service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very Very Happy with Service Overall. Especially thanks to Mr. Joe and Staff.👍👌

Customer Service - 5.0/5.0 -

Very Professional and Courteous and Polite

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I will and have recommended family and friends to Imperial Autobody

Repair Quality - 5.0/5.0 -

Imperial Auto is great!! They are professional and personable and do great work. They called and kept me up to date on the repairs and the progress of the work. My car looks brand new again!

Customer Service - 5.0/5.0 -

Professional and personable!! Very nice agents

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Staff was courteous and professional. They were knowledgable and answered all my questions. Received my car back in three days!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Efficient quality repair with excellent client service and communication!

Customer Service - 5.0/5.0 -

See prior comment.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0

Customer Service - 0.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

On-time, convenient and good customer service

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The staff is very friendly and professional. I appreciate them calling to update me on the progress of the repairs. It’s also helpful that they work with Enterprise Car Rental so that I can get my truck once it was ready and leave the rental with them.

Customer Service - 5.0/5.0 -

I can’t stress enough how friendly and courteous everyone is!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

I have one question about a missing trim item that I will discuss with Imperial directly.

Customer Service - 5.0/5.0

Returned Clean