Infiniti of Coconut Creek Collision Center

4.8 (3,658reviews)
95%
5501 West Sample Road,  Coconut Creek,  FL  33073
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Shop AssistantSparkles

In operation 14 years.

Infiniti Certified Collision Repair Network Shops have the ultimate combination of highly trained craftsmen, advanced tools and technical know-how to meet your high standards. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We work on all makes and models •Rental cars on-site •Claims handling services on site •Quality 1st •Courtesy 1st •Customer 1st Infiniti Certified Collision Repair Network Shops have the ultimate combination of highly trained craftsmen, advanced tools and technical know-how to meet your high standards. Enjoy the many benefits of choosing an Infiniti Certified Collision Repair Facility, including: • Adherence to Infiniti’s strict repair standards • Prioritized use of Genuine Infiniti replacement parts •Compliance with all vehicle warranties Peace of mind knowing that your vehicle is in professional hands!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:30 pm
Tue 7:30 am - 6:30 pm
Wed 7:30 am - 6:30 pm
Thu 7:30 am - 6:30 pm
Fri 7:30 am - 6:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (3,658)

Likely to Recommend

Repair Quality

Joey answered all my questions. Thank you, Joey.

Customer Service

Returned Clean

My Experience

Great service.Joey was awsome.Plus car was ready before the promised date

Likely to Recommend

Repair Quality

Joey was very helpful.Great service

Customer Service

Returned Clean

My Experience

Great customer service Timely call backs Constant updates Easy pick up

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Francis was a rockstar. Very professional, and helped us out with this process. She made it super easy.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They didn’t fully buff out the area. There was leftover wax. And one of the well pieces had to be snapped back into place. Thankfully, I caught this during pick up.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Joey was the best and made sure I received the best of the best for my truck!!!

My Experience

Always a great job and professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent service. Joel called me and updated me with every detail about the service. Couldn't have picked a better spot.

Customer Service

Returned Clean

My Experience

Joey is always great. I have used Infiniti of coconut creek probably 3 times and each time it’s a seamless experience. The drop off is no more than 10 minutes and pick up is about 5! He explains everything as he go. Anytime I call he answers. I get daily updates and there has been no question left unanswered. Car comes back clean and always look brand new! No one does it better

Likely to Recommend

Never

Repair Quality

Great vehicles poor service and customer service. Major inconvenience and my issue is still unresolved. I've done too many visits in the past month.

Customer Service

Poor

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Joey was extremely helpful

Returned Clean

My Experience

Job well done thank you Infiniti. You all been good to me.

Likely to Recommend

Repair Quality

Customer Service

Infiniti dealership of Coconut Creek did a great job

Returned Clean

Likely to Recommend

Repair Quality

Had both service and body work done. Both were terrific to deal with!

Customer Service

Returned Clean

My Experience

I had a terrific experience. Thank you!

Likely to Recommend

Repair Quality

We couldn’t have been happier with the customer service or the quality of work we received. Thank you!

Customer Service

Returned Clean

Likely to Recommend

The work that was done looks perfect. The smell is bad. I doubt that is their fault.

Repair Quality

They did a very nice job. These are my two complaints. Number one it smells terrible in my car. I guess that's from all the chemicals/paint/glue but I swear it's toxic in there. Also there was no communication regarding the additional charges which I understand there's nothing I could do, but it would have been nice to know.

Customer Service

Joey was generally good about responding to my texts. Just at the end I did not get updates frequently enough for me

Returned Clean

Likely to Recommend

None

Repair Quality

Good in fast service.

Customer Service

None

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Joey was awesome.

Returned Clean

My Experience

The staff was awesome and very caring especially Joey Fouts. I'm happy I chosed them to get my car fixed. Kashanda Philippe