Integrated Collision

4.9 (643reviews)
98%
29315 Mathewstown Rd,  Easton,  MD  21601

In operation 5 years.

Integrated Collision is your choice for any and all types of repairs. Expect nothing less than superior quality from our Highly trained expert repairers as well as exceptional customer service for our clientele. We take great pride in going above and beyond for our customers to make this process as easy and streamlined for you as possible. We offer a user-friendly environment that works with you, and insurance providers to bring your vehicle back to pre-accident condition with the expectation to get you back on the road in a timely manner.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (643)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I forgot to say on the last one, you guys detailed the car, it felt like getting into a new car. You guys did so good! I felt so bad, I work as a nurse and go to school so I wasn't able to go and get it cleaned before hand, I apologize. But you guys did amazing! I will recommend you to everyone I know.

Repair Quality

This has been the best company we have used since Nelson's was open. Sadly they shut down, but I am so glad we picked you guys! The care looks like new. The only constructive part I would say, is where the part was rusted on the hood (which you guys didn't even have to fix, and we are so grateful!) it maybe could have been sanded to look more even (but it's okay, we aren't mad, and again we are so grateful you even fixed it!). We would like to eventually in the future get a quote for the back bumper, the driver door and repainting the top of the prius. Your business was so good, we are considering finding out and paying out of pocket! Great job guys! Thank you also for the updates!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very nice and always kept me updated.

Likely to Recommend

I had no issues with this shop.

Repair Quality

Totally satisfied with the quality. But not Totally satisfied with length of time for repair. Integrated Collision kept us in the loop with communication but it seemed to be that replacement parts were not readily available. So it took more tume

Customer Service

The folks there were very nice

Likely to Recommend

Repair Quality

Excellent

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

not a 10 because the left rear tire had a slow leak and I had to put in air every other day.

Customer Service

Likely to Recommend

Repair Quality

I am so happy I chose Integrated Auto, They provided concierge customer service that I had never experienced before. From facilitating getting the car rental to advocating to the insurance company on my behalf to daily repair updates they went above and beyond my expectations. They were throughout exceedingly kind and pleasant. They made the stressful experience of being in a car accident and having my car damaged as anxiety free as possible. They expeditiously repaired the car with a turnaround the same week as the drop-off. And to cap it off I was so pleasantly surprised by the quality of the collision bodywork done: it was A+. The car looked like brand new with no signs of having been damaged. In conclusIon I give them the highest recommendation. Their customer service and expertise is unsurpassed. They are simply the best at what they do.

Customer Service

Likely to Recommend

Already recommended the shop.

Repair Quality

So very much appreciated the repair updates. Work was superior. Very happy and satisfied.

Customer Service

Wonderful group of people.

Likely to Recommend

Repair Quality

There was no sign of damage left on the car and it looked really good!

Customer Service

Gave me constant updates and worked well with me.

Returned Clean

Likely to Recommend

Repair Quality

Exactly all around service

Customer Service

Likely to Recommend

Friendly and fast service!

Repair Quality

A-Plus service!!

Customer Service

A-Plus

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Enjoyed their business. Very professional and looks out for the customers. Kept me updated on everything that was happening. Highly recommend to anyone needing car repairs.

Customer Service

Likely to Recommend

We had been using caliber but they were hard to get a hold of.

Repair Quality

Looks like nothing happened

Customer Service

Kept me in the loop and went the extra mile

Likely to Recommend

Repair Quality

Kept us informed and quick turn around time.

Customer Service

My Experience

Very customer friendly, commutative and sufficient. They are willing to go the extra mile for the customer

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Staff were nice and professional. Additionally, they did a great job on my repair. Thank you.

Customer Service

Likely to Recommend

Repair Quality

Nice folks and. Very professional. I especially liked they managed to keep all the original parts on car

Customer Service

Very knowledgeable and professional

Likely to Recommend

Repair Quality

Customer Service