Intense Collision Center, Inc.
In operation 23 years.
INTENSE Collision Center was founded in 2003 and is veteran owned and operated. We offer complete mechanical, collision, body, paint, frame and glass repairs. Our goal is to provide high quality repairs in a timely basis. Our top-notch technicians produce unbelievable work and focus on returning everything from the frame up to pre accident condition if not better. At INTENSE Collision Center, "We meet the nicest people...by Accident!"
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
I had good experiences in the past, but this was not one of them. In our business (much like many) our vehicle is our lively hood. Not having my pickup for 1/6 of a year cost me money and lost revenue. Not to mention the extra expense of paying for and finding an additional pickup. I would never recommend any of my colleagues come here.
Repair Quality - 4.5/5.0
Customer Service - 1.0/5.0 -
Stacey was kind but was often given poor information. A job that I was told would take 2-3 weeks took 7.5 weeks.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and high quality
Customer Service - 5.0/5.0 -
Tremendous service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people to work wth and they did a fantastic job!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
I would tell them you do great work with great turnaround.
Repair Quality - 4.0/5.0 -
The paint looks great and the turn around was great. There are a few little things I would like to share. One is when I can into drop off the door for paint, they were putting a quote together for me and I think it was the owner was putting the quote together but then asked for a vin on a door shell. The car was not there just the door shell. It took me a few mins to find the vin but by that time he and someone else went into the back and the three people walked out of the the back about 5 mins later. He then asked if we found the VIN and I said yes and he responded with ok I need to do this one thing and then we will finish it up. The three people went into the second door on the left and were in there for over 30 mins and they were very loudly scolding an employee and it was awkward enough that the person at the front desk had to turn up the music and apologize. So not only did I as the customer not feel valued as a customer but I had to listen to them scold and correct an employee because that was more important than taking care of the customer standing in front of you wanting to pay you money. To be clear I am not mad. Just disappointed. I have heard really good things about your shop and this was my first experience with you. The was was really good and I am happy about that. The turnaround time was great. Just did not feel valued. Second thing, it wasn’t a just a suggestion. Not sure how many walk ins you get with panels or n my case, a door. But after the product is ready to go bake to the customer it might be nice to consider taking a bit of extra time and tape off the top edges or bubble wrap for transport. Not a biggie just a suggestion. I will most likely bring you more business. Just some observations. Thanks for the good work.
Customer Service - 4.0/5.0 -
See first comment. I would add you have an awesome person at the front desk. Very helpful and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ve been recommending you guys for sure
Repair Quality - 4.0/5.0 -
It’s not a 10 bc I’m ocd about detailing, but I feel like it was a good polish job and worth the money for sure
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No more whoosing noise!
Customer Service - 5.0/5.0 -
Everyone was welcoming and friendly.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Reasonable price, nice work. Thanks
Customer Service - 5.0/5.0 -
Reasonable price, nice work. Thanks
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 5.0/5.0 -
I was impressed how you cleaned the interior floors! The work done looks great and I will recommend this body shop anytime. I will return if I ever need work on my vehicle again. Thank you, Deb
Customer Service - 5.0/5.0 -
Very kind friendly staff and welcoming.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Depends on to many variables
Repair Quality - 2.5/5.0 -
Seems like quality work but duration of time seemed unusually long.. if we didn’t have extra vehicle to drive the cost of a rental over a months period would’ve been extremely high.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Excellent job guys!!
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
Not good communications
Returned Clean
Likely to Recommend - 3.5/5.0 -
Mixed reviews for cleaning, everything else was A1 A part was missing when we picked it up and had to stop back and get it AND and cleaning tool was left on the seat. So don't you have a final check to see if everything passes inspection, I mean the cup holder wasn't cleaned.
Repair Quality - 3.5/5.0 -
Some things were A1, some important spots were missed
Customer Service - 5.0/5.0 -
Great from start to finish
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick estimate, quality work, and reasonable price. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Car was in the shop for about a month with no real updates