Intense Collision Center, Inc.

4.5 (610reviews)
91%
5402 53rd Avenue SW,  Fargo,  ND  58104
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Shop AssistantSparkles

In operation 23 years.

INTENSE Collision Center was founded in 2003 and is veteran owned and operated. We offer complete mechanical, collision, body, paint, frame and glass repairs. Our goal is to provide high quality repairs in a timely basis. Our top-notch technicians produce unbelievable work and focus on returning everything from the frame up to pre accident condition if not better. At INTENSE Collision Center, "We meet the nicest people...by Accident!"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (610)

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Good service.

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My Experience

You guys Rock

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Based on this experience I would not recommend this shop. I have gone here several times prior and only had one minor issue. Previous experiences were very positive so this poor service is quite a shock.

Repair Quality

Work was not completed. Had to bring the car back in to have them fix items they missed.

Customer Service

We had to keep calling the shop to find out what was taking so long.

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My Experience

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They were very easy to work with and kept me updated on their progress.

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My Experience

Our car is operated by my 18 year old son attending NDSU. Nothing was scarier than getting a call from him one icy February evening informing me that he had an accident. We are in MN, almost four hours away and knew no one personally that we could call for help. Our insurance has road side assistance that would tow the vehicle, but we had to decide to where. My husband’s college roommate now lives in AZ, but his wife is from Fargo, and they had lived there for several years until recently. We called them, and she called her brother who recommended Intense Collision. So that was where we had it taken and dropped off at 11pm. The next day my son spoke with Jordan and called me to say they would let us know what they thought. When my son heard back from Jordan, he suggested I call and speak with him directly. I did. Let me say, Jordan put my mind at ease immediately. He listened, was sympathetic, professional, and kept us updated in a timely fashion. When parts didn’t come in in time, he sent us emails with explanations. His honesty was much appreciated. I have not driven nor seen the car since completion. However, my son picked it up and is satisfied with the repairs - he says it drives like it did before the accident. I goo to confirm that when he comes home over Spring break in two weeks. It speaks highly of Jordan that he went out of his way to ease this parent’s mind from long distance. We had our own mechanic here at home look over the photos Jordan sent as well as the estimate, and he stated that he felt it was a fair and reasonable cost. I thank Jordan for his integrity and professionalism and all staff that helped to repair on our Chevy Impala this February for the quality of work and communication provided. We will recommend your business to anyone that needs automotive repairs in the Fargo area. Sincerely, Laurie

Likely to Recommend

I would absolutely recommend Intense Collision Center to anyone in need of auto repairs. Not only did we find the estimate and final cost to be fair, but the work was thorough and the staff was friendly and polite.

Repair Quality

The Chevy impala you worked on is being driven by my son, Daniel, who is attending NDSU in Fargo. I personally have not driven the car since it’s repair, however, Daniel tells me it runs very nicely.

Customer Service

I am very satisfied with the customer service. Jordan, your team member that contacted me with updates, was very thorough, polite, and timely and all of his responses with me. I very much appreciated his time and attention

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Good quality and friendly service. Even with incorrect parts that showed up still go repairs completed in a timely fashion and well communicated

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Friendly and good communication

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Front light didn't work when we picked up the Jeep. We left the vehicle and picked it up on Monday.

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I travel in "car culture" circles, my friends will see the car, and they will ask who did it, and some probably pick it apart---but that's ok. I will tell them who did the work...it speaks for itself.

Repair Quality

The car looks great. Though the weather isn't conducive to driving it right now, my friends who have seen it up close, are impressed., I came with an idea and you made it happen. C'mon Summer!!!

Customer Service

I found the staff friendly and helpful. They seemed genuinely interested in me, my car and the project.

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Already have

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The work was done well, was reasonably priced and the time was pretty quick.

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