International Body Shop, Inc.

5.0 (593reviews)
100%
652 West Lake Street,  Elmhurst,  IL  60126

In operation 55 years.

Our goal is to offer outstanding customer service and provide quality repairs done correctly the first time. We have been in our present location since 1971 and have garnered a reputation for performing excellent work at a fair price. Our certifications include Toyota, BMW, Ford and Ford aluminum. We also have a calibration center so we can program and calibrate all safety systems that most vehicles are now equipped with. We will walk customers through every step of our process and give them frequent updates while their vehicle is with us. We are proud to have serviced our community for over 50 years and look forward to providing excellent service for 50 more years!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Korean
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:30 am - 12:30 pm
* Holiday hours may differ.
BMW
Ford
GM
Hyundai
I-Car
Scion
Toyota

Reviews (593)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many noting professional and friendly staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular updates throughout the repair process and staff who explain everything clearly. The quality of workmanship receives high marks, with many customers stating their vehicles look brand new or better than factory condition. Timeliness shows mixed feedback, with some delays due to parts procurement and software issues, though many repairs are completed on time or even earlier than expected. Customers frequently highlight the thorough cleaning and detailing service, often describing it as an unexpected bonus. The shop maintains strong customer loyalty with many customers recommending the business and returning for future services.
Select to learn more
"The staff was very friendly and professional. They explained everything clearly and kept me informed ..." Read more
"Excellent customer service."
"Everyone was amazing to me :"
"Made us feel very comfortable."
"Friendly and thorough."
"They called multiple times while my car was with them to update me on what they were working on, how it ..." Read more
"Yes, they kept me informed throughout the entire process. They called regularly to update me and let me know ..." Read more
"THEY WENT OUT OF THEIR WAY TO KEEP ME INFORMED"
"The staff kept me updated throughout the process!"
"They communicate very well"

Likely to Recommend

I have recommended and will continue the recommend International Body Shop. They are very professional and I trust the work they do

Repair Quality

The vehicle looks like the accident never occurred. It actually looks better now than before the accident

Customer Service

I received updates frequently. The vehicle was repaired in a timely manner

Returned Clean

Likely to Recommend

i would tell them to use them in a heart beat

Repair Quality

you guys kept me posted on everything that was going on from start to finish Josh was great with answering my questions you guys did a great job Thank you !!!!

Customer Service

The office staff where very nice everytime i spoke to them

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Wish I would’ve known about the changes a little sooner during the process

Returned Clean

Likely to Recommend

Very pleased with the customer service and work.

Repair Quality

Customer Service

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Repair Quality

Awesome job! Thanks!

Customer Service

Returned Clean

Likely to Recommend

Great work, very reasonable pricing.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I cannot recommend these people enough. This was my third trip to them. The first two times I had paint scrapes on the right side of the car. The estimator looked T them, got some rubbing compound and they were gone. No charge. Who does that anymore? This time I had dented the right-side door as nd damaged paint. The initial estimate was almost $5,000, which I thought was reasonable. The day after I took in they called and told me it would be less because they needed fewer parts. Got it back with the repairs undetectable, several scratch touched up, completely detailed, windows cleaned and a bulk $400 less than the estimate. Why would you even consider anyone else?

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

From the initial meeting, to quote to the service and ongoing communication I am very happy with International Body Shop and the team especially Josh. They did a fantastic job with our car and making it look like brand new again! I would highly recommend International Body Shop and their team!

Likely to Recommend

Repair Quality

Top quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

The staff was very professional and helpful. It was easy to get the car fixed and great to have a rental car ready for me upon arrival

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Love this place! Been using them for over 20 years and they have yet to disappoint from work to customer service..

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Work was beautifully done within the estimated budget, and the car also came back with a nice interior cleaning that was a nice touch.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

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Customer Service

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Likely to Recommend

Yes, I would definitely recommend them.

Repair Quality

I am very satisfied with the repair after the accident. The work was done perfectly, and my car looks and feels like new again. Thank you for the excellent service!

Customer Service

The staff was very friendly and professional. They explained everything clearly and kept me informed throughout the entire process. I’m very satisfied with the service I received.

Likely to Recommend

Repair Quality

Understood my concerns. Delivered ease of repair and excellent quality work.

Customer Service

Friendly and thorough.

Returned Clean