Interstate Auto Body

4.5 (910reviews)
92%
2430 West Ogden Avenue,  Chicago,  IL  60608
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Shop AssistantSparkles

In operation 10 years.

Family owned, full service auto body repair facility. Foreign and Domestic repairs. State of the art facility servicing everything from vehicle frame, body, glass and windows, electrical and mechanical components and much more! Our focus on quality and customer service are what makes us stand out in this industry! We partner with all major insurance companies and can help you manage your repair claim with ease and efficiency!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (910)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional customer service, with frequent mentions of professional and friendly staff who provide excellent communication throughout the repair process. Many highlight the quality of repairs, noting their vehicles look brand new after service. The regular text updates and timely completion of work are particularly appreciated, with several repairs finished ahead of schedule. Customers value the transparency, attention to detail, and the shop's willingness to go above and beyond expectations. While most experiences are highly positive, some customers noted issues with parts availability delays, cleanliness concerns, and occasional need for return visits to address minor issues.
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"Ready before the estimated date"
"It was ready 2 days before the estimated completion timing"
"Great work, done faster than expected."
"All work done on time"
"The repair was completed one day later than estimated, but only due to delayed shipment of parts"
"The shop informed every step of the way."
"I appreciated the regular text updates about the status of my repair."
"The frequent updates were very much appreciated. The front office was friendly and professional. The ..." Read more
"... tier and the repairs are quick and professional. Communication throughout the entire process !" Read more
"... repair! Honest, transparent, fixed it quickly and kept me updated the whole time." Read more

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Repair Quality

Work was done well and Timely. I was well informed through the stages of repair. Happy with Interstate.

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Everyone was very professional with explaining next steps, and they handled my car with care.

Returned Clean

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Paloma is awesome!!!

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Repair Quality

The body work is amazing and clean, but the low tire pressure light is still on. I will be calling to get it fixed when I am able.

Customer Service

My Experience

incredible communication, friendly service and incredible workmanship. i’m very happy with the results and the interior wash at pickup too??? was not expecting that, thank you SO much!

My Experience

1) my car tire pressure turned on once i turned on my vehicle. I thought it was going to turn off due to it not being used but it hasn’t. 2) my vehicles inside lights don’t turn off even when the vehicle is off. I had to unplug my battery.

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Repair Quality

My repair went well .Good service.

Customer Service

My Experience

very good customer service

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Returned Clean

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Returned Clean

My Experience

Our vehicle looks brand new and we truly appreciate the consistent communication between your team and us.

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Customer Service

Returned Clean