Interstate Auto Body

4.5 (947reviews)
91%
2430 West Ogden Avenue,  Chicago,  IL  60608
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Shop AssistantSparkles

In operation 10 years.

Family owned, full service auto body repair facility. Foreign and Domestic repairs. State of the art facility servicing everything from vehicle frame, body, glass and windows, electrical and mechanical components and much more! Our focus on quality and customer service are what makes us stand out in this industry! We partner with all major insurance companies and can help you manage your repair claim with ease and efficiency!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (947)

My Experience

I’m satisfied with the work even though the repair work took longer than expected.

Likely to Recommend

Repair Quality

I heard some noises when I drove it for more than a few minutes. It was like I ran over something but I didn’t. It made that noise a few times. Also, my weather tech mats were taken from my vehicle.

Customer Service

They were polite but they never called back with updates like they said they would.

Likely to Recommend

Repair Quality

EXCELLENT CUSTOMER SERVICE AND SUPPORT

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a really good job with my car and was quick too, I had a very good experience with them.

Repair Quality

The owner was very rude and disrespectful when asked about my truck.

Customer Service

Very bad customer service the owner

Returned Clean

Likely to Recommend

Repair Quality

Luis Hernandez was a huge help.

Customer Service

Returned Clean

My Experience

The repair looked absolutely beautiful and I truly appreciate their professionalism throughout the process. I would absolutely recommend this service for anyone who needs a repair in the future!

Likely to Recommend

Repair Quality

Wonderful work and extremely courteous service!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Depending

Repair Quality

Hi it seems that it’s coming apart the work that was done to my car.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They were professional, yet very kind. Sam, Anna,and Paloma, customer service skills were superb. Professional, yet kind. I was a bit on edge when I came but they never stepped out of character. Thanka for a job well done! Scale of 1-10, I give reccomend a 20!

My Experience

I was very pleased with the service and repairs done on my car. Interstate and the staff there kept me informed all along the repair process, which was very appreciated! Would definitely recommend their services. Job well done!

My Experience

Took my care in for body repairs they kept my care for a month when I took the car in ac was working perfectly fine picked the car ac doesn’t work then tried to charge me telling me I may need my ac recharged

My Experience

I heard some rattling in the car. I’m not sure if it’s on the left or right side of the car. It isn’t continuing or occur over big bumps.

My Experience

The guys who worked on my car did an amazing job. Everything looked great and I even got my car back cleaned out and washed. The ladies in the front were always nice as well! I would recommend this body shop to family and friends !

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Bad service

Repair Quality

The car was returned no fluids and the intercooler was replaced so they forgot that i drove the car home and it was overheating on the way there few minutes after i had left the body shop and they gave me the car back with check engine light which wasn’t even on after the crash and some parts were also loose near grill inside the engine compartment and fender wheel cover is not sound reducing the one that was replaced

Customer Service

Service was ok but they could have been better and checking out car before returning it back

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

None of my side mirror sensors or forward collision sensors work. The screen flashes and tells you they are not working. We are unable to connect our phones via Bluetooth. Any person that drove this car HAD to have seen it and ignored it. It constantly flashes at you.

Likely to Recommend

Repair Quality

None of my sensors are working and I have to bring my car back in on Wednesday. ☹️

Customer Service

Paloma is great

Likely to Recommend

Repair Quality

Excellent

Customer Service

Excellent

Returned Clean