Interstate Auto Body

4.5 (933reviews)
90%
2430 West Ogden Avenue,  Chicago,  IL  60608
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Shop AssistantSparkles

In operation 10 years.

Family owned, full service auto body repair facility. Foreign and Domestic repairs. State of the art facility servicing everything from vehicle frame, body, glass and windows, electrical and mechanical components and much more! Our focus on quality and customer service are what makes us stand out in this industry! We partner with all major insurance companies and can help you manage your repair claim with ease and efficiency!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (933)

Likely to Recommend

Repair Quality

Awesome car look great like when I brought it

Customer Service

My Experience

Likely to Recommend

100% , I would recommend them to everyone.

Repair Quality

First time getting my car fixed after a car accident, and the customer service Ana was very friendly. And the job they did was over the top. I will definitely recommend them and I will be coming back for all my other body repair. A very happy customer.

Customer Service

Ana was the to go person for any questions or concerns and she was amazing. Excellent customer service.

Likely to Recommend

All ready made!

Repair Quality

The fact is service was slow

Customer Service

I felt like I was not being told the truth about my car

My Experience

Great service and care on delivery..

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It took over one month to fix and paint my car. In the end the drivers side mirror wobbles because the parts used were of super cheap quality.

Likely to Recommend

The weeks of delay have really taken a toll on my life and routines and the wobble my car has gives me huge anxiety about the loss of value in my car

Repair Quality

The car wobbles when I drive now. It causes me a lot of anxiety

Customer Service

front desk lady was very nice

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The staff provided timely updates. The rental car process was convenient from location. The partial detail after completing work...as a treat. However, car took longer than expected for completion.

Customer Service

Anna was all profeasional and patient when speaking to her in person or via phone. However, it would be nice to inform guests to remove all items from vechile if car is being detailed.

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

It was repaired in the 5 days they quoted

Customer Service

Likely to Recommend

Repair Quality

Parts of the bumper that were supposed to be repaired were clearly salvaged from the old bumper. There were scratches on the "new bumper" Otherwise it was good, except for them not putting the correct wheel back on and losing buttons on the inside of the door, and losing the wheel cap.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

After driving my car for about 1 or 2 hours, my tire pressure was reading the same issues as when it did caused by the accident as well as within proper lightning, I found imperfections that was not on my car before bringing it into Interstate auto repair. I really DO NOT APPRECIATE the service. I look forward to how Interstate will correct these issues. I'm sad☹️.

Likely to Recommend

My car is not completely finished. Once it's done I will rate it's service in it's entirety.

Repair Quality

I cannot truly comment at this time because my car still have work to be done on it to be completely finished. Once it is done, I can rate in it's entirety.

Customer Service

My car is not completely finished. Once it's done I will rate it's service in it's entirety.

Returned Clean

My Experience

Buen trabajo

My Experience

Thank you and your team for displaying great customer service .This is my second time working with your company and it was a great experience My car looks great!

Likely to Recommend

Repair Quality

Excellent customer service friendly staff. This group did an excellent job on my car

Customer Service

Returned Clean

My Experience

The repair was done in a timely fashion, the repairs were correct and the service was both efficient and friendly. I appreciate the work done on my car and the updated information sent prior to completion. Gratefully Ms

Likely to Recommend

Repair Quality

Great service with smiles real-time updates and calls with progress.

Customer Service

Friendly efficient service

Likely to Recommend

Repair Quality

Customer Service