Iowa Auto Rebuilders

4.9 (1,012reviews)
97%
2550 Ranchero Rd,  Waterloo,  IA  50701
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In operation 52 years, 36 years at this location.

Repair all makes and models including foreign, large trucks, semi trucks and RVs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Call

Reviews (1,012)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The text and phone update system received strong appreciation, with customers highlighting how proactive communication reduced stress throughout the repair process. Complimentary interior and exterior detailing upon vehicle return was a frequent and pleasant surprise mentioned across numerous reviews. Timeliness was another highlight, with many vehicles completed ahead of schedule. A few customers noted isolated concerns including communication gaps, fit-and-finish issues, and billing discrepancies, reflecting areas customers feel could be refined for an even smoother experience.
AI-Generated from reviews written in the last 12 months
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"... GMC Yukon Denali and it looks brand new again. The quality of their work is top-notch, and the attention to detail really shows. The staff was professional, honest, ..." Read more
"The quality of work was a 10. The service provided to me was a 10. It would be higher if the scale was higher"
"Initial quote was underestimated and not honored. Repair time was almost 6 weeks. Repair in general was subpar."
"The fit and finish was not what I expected from a reputable body shop that my insurance suggested. Hopefully they get the ..." Read more
"Repair process was scheduled and completed professionally, and coordinated at a time that worked for me. Vehicle ..." Read more
"My truck was ready before the scheduled date."
"Perfect repair. Like new. But took much longer then estimate."
"Honestly it was ready so much sooner then promised I wish the estimate had been more accurate because I would have changed my plans significantly ..." Read more
"Repairs were done four days prior to expected date! Would return. Very helpful and courteous."
"The car looked fabulous and was done ahead of scheduled date of completion Great job will always recommend Iowa Auto Rebuilders"
"The text message updates added a great touch to the customer experience. Getting an update and knowing that our car was being ..." Read more
"Communication was not the best. I had to initiate the communication a couple times to get updates. The last time was ..." Read more
"The work was done with no issues and on time and the communication was excellent"
"Customer service was great. Kept me informed on the progress thru texts and phone calls."
"Mostly fantastic updates, there was a little lack of communication on the day I was supposed to pick it up but outside ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Repairs to electronics seem to have been completed successfully. They are working very well. My car came back with a new dent on the right side that appears to have been caused by something dropped against it. Not happy with that. Was told it would take two weeks to complete, but it took over five weeks. In order to get any information as to how it was coming along we had to call. Communication was very poor. Things could have been handled differently.

Customer Service

Poor communication.

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Waiting on part to come in for a week.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did great work. There were a couple things that came up after they said the repair was done that needed attention. I don’t believe they were their fault but they made me feel like a bother or that my concern was no big deal. Had I kept driving my van after the leak I could have done major front end damage because there was in fact a front axel leak.

Customer Service

Gabby is amazing!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Like the updates on the vehicle being repaired.Very friendly environment

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My car was perfect when I got it back. Looked brand new again!

Customer Service

Gabby was amazing and answered all my questions. I felt like Iowa auto rebuilders had my back throughout the whole process.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Satisfied with the repair work but I was told the job would take a few days and then was told it would it would be at a later date yet and when I checked on that date, it still wasn't ready. My vehicle was there 2 weeks.

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Did not start until a week after you said you would. I would have preferred to us my car for the extra week if you were not ready for it. The results look great though.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Lack of communication and length of repair would have me leery of recommending anyone.

Repair Quality

Customer Service

Poor communication on back ordered items and length of time.

Returned Clean

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Color is good and panel looks very nice.

Customer Service

Everyone is very friendly.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Excellent work

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repair and paint match are amazing. Extremely appreciative for the detail job on the inside of the vehicle, that was unexpected and fantastic.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Good job

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

The misplaced the insurance paperwork and I had to pay the entire bill to get my car back. I am still waiting for a reimbursement.

Kept me Informed?

No

Ready on Time?

Yes

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