Irish Hills Collision, Inc.

4.9 (1,063reviews)
99%
14221 US Highway 12,  Brooklyn,  MI  49230

In operation 36 years.

Irish Hills Collision & Service is a full service autobody and mechanical repair facility servicing all makes and models. The shop was opened in 1990 by Dave Nagy, Sr. and is now owned and operated by his grandson's Jeff & Mike Updike. For 30 years, our reputation has been built on excellent customer service, industry leading craftsmanship, and attention to detail. We believe the best advertising is word of mouth, and that mindset has steadily grown our business throughout the years. So please, ask a friend, relative or neighbor for a referral to us should the need arise.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,063)

Customers say
Overall Customer Satisfaction
Customers consistently praise Irish Hills Collision for outstanding repair quality, with many noting their vehicles looked brand new upon return, often complemented by unexpected interior and exterior detailing. Communication stands out as a key strength, with staff proactively providing regular updates, handling insurance coordination, and ensuring a stress-free experience. Timeliness is frequently highlighted, with numerous customers reporting vehicles completed ahead of schedule. A few customers noted minor areas for improvement, including occasional communication gaps between the shop and insurance companies, and isolated instances of incomplete repairs. Overall, the overwhelming majority of customers express high satisfaction and enthusiastically recommend the shop.
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"I am extremely satisfied with the quality of the repairs. The work was outstanding, and I truly cannot tell any difference from before ..." Read more
"The entire experience was very professional, and helpful. I am very pleased with the workmanship and the final product. I believe they went over and ..." Read more
"... headlight bulb replacement turned in to more, but Irish Hills warrantied the work, and everything was covered and repaired within 4 hours of receiving the parts. ..." Read more
"Repair looks seamless. Paint match right on. Cant tell there was any damage. Good job all around."
"Not all damage was repaired. The fabric undershield is still damaged after the accident but I live too ..." Read more
"My vehicle was completed more than a week earlier than the original estimated timeline."
"Finished earlier than reported. Everything went as discussed, no surprises, no increases. Would highly recommend ..." Read more
"... another a tree fell on during a storm. Both times the quality of work was great and ahead of schedule" Read more
"Our repair was estimated to be a week to a week and a half and was complete in 3 days!"
"Thank you very much for the quick turnaround. The car looks beautiful. I will recommend Irish Hills Collision ..." Read more
"... after they repaired the front end after a deer hit. They communicated very well, were finished with the vehicle several days before original timeline, and even detailed ..." Read more
"Great to work with and had great communication throughout my insurance claim process."
"... holiday our vehicle was done in a timely manner. Communication was outstanding and the work was superb" Read more
"Although he did a good job, they did lack a little bit in communication but overall they did a good job"

Likely to Recommend

I have raved to others about my experience.

Repair Quality

Repairs were made and I couldn’t be happier with their work, customer service, and communicated updates on progress during repair process.

Customer Service

Explanations were detailed, numerous text messages to update me on the progress even after hours and on the weekends. Could be more happy with the entire process.

Returned Clean

Likely to Recommend

Repair Quality

Cam and the team at Irish hills is great to work with. Very responsive and take care of their customers at moments notice. I recommend them for all auto needs.

Customer Service

Returned Clean

Likely to Recommend

I feel like the team went over and above. I was thrilled that the vehicle was detailed inside and out. I did not expect that service. Thank you so much!!!!

Repair Quality

It looked like it had never been hit by another vehicle.

Customer Service

Likely to Recommend

I would absolutely recommend them

Repair Quality

The service I received was great. They responded quickly to pick up and tow the vehicle. It was a total loss and they communicated that to me and the insurance company very promptly. No repair was performed, but I was very satisfied with the service I received

Customer Service

Customer service was amazing. Absolutely no complaints. They were friendly and helpful and went above and beyond to make sure I was taken care of

Returned Clean

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Repair Quality

Inside wan"! quite as nice as last time. Overall very nice job

Customer Service

Returned Clean

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Repair Quality

Large paint drip left on bumper sensor.

Customer Service

Tim is always goes above and beyond. He’s great at what he does!

Returned Clean

My Experience

Irish hills does great work! Although it’s the unfortunate events that happen that I’ve had to have them work on my car twice they’re efficient and keep me informed every step of the way! If they are an option with your insurance for repairs, don’t hesitate to choose them!

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Repair Quality

Customer Service

I've ( Roxanne) worked with Jackie twice and she rocks! Keeps me informed and always so friendly!

Returned Clean

Likely to Recommend

To anyone needing this service, there is no better place. Extremely happy with entire experience.

Repair Quality

The entire experience was very professional, and helpful. I am very pleased with the workmanship and the final product. I believe they went over and above.

Customer Service

Any issue that arrived was handled immediately. Progress was reported during the repairs.

Returned Clean

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Repair Quality

The car looked brand new. They did an absolutely amazing job.

Customer Service

They treated us well, worked quickly and were very polite and kind.

Returned Clean

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Repair Quality

We have had two vehicles repaired by Irish hills, one hit a deer and another a tree fell on during a storm. Both times the quality of work was great and ahead of schedule

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

They were very easy to work with and arranged for my rental car to be there when I dropped off my vehicle for repair

Customer Service

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Love the service and the people.

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

From start to finish all was good.

Customer Service

Jackie was always pleasant and kept me up to date.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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I have already recommended it to someone.

Repair Quality

Cannot say enough good things about the service and the work performed. Both were a plus plus plus plus plus. Bodywork was done on time as scheduled; price was better than anywhere else; work was superb. The person I dealt with was Tim and he was excellent.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Amazing job and detail work!

Customer Service

Returned Clean