Irish Hills Collision, Inc.

4.9 (1,108reviews)
98%
14221 US Highway 12,  Brooklyn,  MI  49230
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In operation 36 years.

Irish Hills Collision & Service is a full service autobody and mechanical repair facility servicing all makes and models. The shop was opened in 1990 by Dave Nagy, Sr. and is now owned and operated by his grandson's Jeff & Mike Updike. For 30 years, our reputation has been built on excellent customer service, industry leading craftsmanship, and attention to detail. We believe the best advertising is word of mouth, and that mindset has steadily grown our business throughout the years. So please, ask a friend, relative or neighbor for a referral to us should the need arise.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (1,108)

Customers say
Overall Customer Satisfaction
Customers consistently praise Irish Hills Collision for outstanding repair quality, with many noting their vehicles looked brand new upon return, often including unexpected interior and exterior detailing. Communication is a standout strength, with frequent, proactive updates throughout the repair process keeping customers well-informed and stress-free. Timeliness is frequently highlighted, with numerous repairs completed ahead of schedule. A few customers noted minor concerns such as incomplete repairs, used parts, or occasional communication gaps with insurance, reflecting areas customers feel could be refined.
AI-Generated from reviews written in the last 12 months
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"I am extremely satisfied with the quality of the repairs. The work was outstanding, and I truly cannot tell any difference from before ..." Read more
"Repairs were made and I couldnt be happier with their work, customer service, and communicated updates on progress ..." Read more
"EXTREMELY happy with not just the quality of the repair from what I can see on the exterior, but almost as importantly - the quality of communication. ..." Read more
"The entire experience was very professional, and helpful. I am very pleased with the workmanship and the final product. I believe they went over and ..." Read more
"The car looked brand new. They did an absolutely amazing job."
"My vehicle was completed more than a week earlier than the original estimated timeline."
"Finished earlier than reported. Everything went as discussed, no surprises, no increases. Would highly recommend ..." Read more
"... another a tree fell on during a storm. Both times the quality of work was great and ahead of schedule" Read more
"I cant believe how quickly l received my Jeep back after all of the work that needed to be done!"
"... stress-free. They were transparent about the timeline and kept me informed with weekly update calls. Their partnership with the rental car company made ..." Read more
"... making the experience seamless, I was very satisfied. Communication matters a lot - not just expertise. I felt like Irish Hills did both very well." Read more
"Explanations were detailed, numerous text messages to update me on the progress even after hours and on the weekends. Could be more happy with the ..." Read more
"... customer service and Jackie is one of a kind with her constant communication and always having the best Interest of the customer in mind when making decisions about ..." Read more
"Great to work with and had great communication throughout my insurance claim process."

Likely to Recommend

Repair Quality

Quick service and my car was detailed on the inside and washed on the outside. Loved it.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very timely communication and completion of work. Both the exterior and the interior of the vehicle look great.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I already posted on TikTok and FB. Highly recommend!

Repair Quality

Everything looks great!

Customer Service

Excellent communication. Customer service was top notch. Tim was great. I love that he helped with arranging a rental car.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Irish Hills Collision is where I go when I need a body shop.

Customer Service

Tim Richardson does a great job.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did an impeccable job in timely fashion

Customer Service

Very friendly and outgoing

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent

Customer Service

Excellent

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I’ve already recommended them to a colleague.

Repair Quality

My experience, from beginning to end was smooth and professional. Jackie was awesome.

Customer Service

There’s nothing I can think of that Jackie could have done better

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Feel like part of the family

Repair Quality

Quality and timeliness exceeded expectations

Customer Service

Preferred customer pay and IHC Team worked to find best options

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Repairs were done quickly and the vehicle came back fully detailed.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Couldn't explain the charges on the quote! Change the subject on me. Call me 734 474 6766. Thanks for your time Terry

Customer Service

See earlier comment

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Everyone I know uses Irish Hills!!

Repair Quality

Always top notch work and customer service!! The best body shop in the area!!

Customer Service

A++++ above and beyond service!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job and very accommodating and would highly recommend!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service from start to finish! Jackie is wonderful and clearly takes pride in her work and knows what she’s doing. Rental car was waiting for me when I dropped my vehicle off, they made quick work of repairing the vehicle, and pick up was easy.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent Job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent service and care, positive outcome. Very satisfied. TY!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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