Jims Auto Body & Service

5.0 (115reviews)
100%
7439 S Brooklyn Rd.,  Napoleon,  MI  49261

In operation 36 years.

Founded in 1989 by Dave “Pops” Nagy Sr., our family-run auto business has grown from one small shop to three locations across Southern Michigan, proudly serving communities with honest, high-quality repair and mechanical services.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (115)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting that their vehicles looked as good as new or even better than before. The staff is widely recognized for being friendly, professional, and knowledgeable. Communication stands out as a key strength, with customers appreciating regular updates throughout the repair process. Timeliness is generally well-regarded, with several customers noting their vehicles were completed on time or even ahead of schedule. Customers also frequently highlight the pleasant surprise of receiving their vehicles cleaned inside and out. A few customers noted areas for improvement, including clearer communication around delays and more thorough cleanup of body dust post-repair, but these were minor points in an otherwise overwhelmingly positive set of reviews. The shop enjoys strong loyalty, with many customers returning for repeat visits and actively recommending the shop to family and friends.
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"... my car finished quickly which was such a relief. The work looks fantastic and they even cleaned my car and that took a lot since I live on a dirt road! ..." Read more
"Vehicle was returned better than it was when dropped off The quality of work is top notch Will always go back ..." Read more
"I am absolutely over-the-top pleased with the repairs that Jims did on my car! It looks brand new. Im happy ..." Read more
"... If you have a concern about the quality of work, they will go above and beyond to make it right." Read more
"As always, jim's auto body does quality repairs equal the original"
"... the job you did on my truck you guys are the best, you did it in a timely fashion, and you informed me every step of the way so pleased thank you again" Read more
"Done before day of expected"
"Your work was thorough, timely and you did an excellent job."
"They kept in touch with us on the day to be done. Very impressed."
"... Thursday. Called Thursday they said Friday or Monday. Called Monday and they said it was ready on Friday and that someone had called and left me a message. ..." Read more
"... are the best, you did it in a timely fashion, and you informed me every step of the way so pleased thank you again" Read more
"Very friendly, communication was thorough, job was done pretty quickly, car looks brand new again"
"... expense had to be revised, but that was accompanied by careful explanations, and the end result was worth the wait." Read more
"Great work in a timely matter. Great communication..always calling with updates on progress. Very friendly. Highly recommend"
"... what was happening with our vehicle at all times kept us informed and took very good care of our vehicle making sure they replaced all parts necessary yes ..." Read more

Likely to Recommend

Repair Quality

Great service great job

Customer Service

Britney was great!!

Returned Clean

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I always use them

Repair Quality

Excellent work and service

Customer Service

Always friendly

Returned Clean

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Absolutely, would refer your body shop.

Repair Quality

Quality job on a timely basis. Delivered as gary said it would be done. Good job guys greatly appreciated

Customer Service

Excellent , in terms of understanding what needed to be done

Returned Clean

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Too notch service and will be back for any future repairs

Repair Quality

Vehicle was returned better than it was when dropped off The quality of work is top notch Will always go back to Jim’s for repairs

Customer Service

Top notch service They go above and beyond for their customers

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Repair Quality

Customer Service

Returned Clean

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I’ve recommended Jim’s for a long time.

Repair Quality

Customer Service

Returned Clean

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Repair Quality

work completed well and on time but the aftermarket replacement parts did fit good enough, return trip for repairs was completed really fast, interior cleaning was really appreciated

Customer Service

Brittany and Gary were great

Returned Clean

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I will never go anywhere else for bodywork! Everyone went above and beyond for me to have a seamless experience. Huge thank you to Brittany for her customer service and helping me with a rental car . I appreciate that I was updated more than once during the process

Repair Quality

Paint is matched perfectly!

Customer Service

Brittany was amazing!!!!! She definitely deserves to be recognized. She was so personable and helped me with a rental car and made the process easy.

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Returned Clean

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Returned Clean

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I've used them before too

Repair Quality

I was kept up to speed on all my repairs

Customer Service

Very friendly

Returned Clean

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Repair Quality

Great company that did very high quality work at a reasonable price! Would definitely use again!

Customer Service

Extremely supportive

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Jim’s Auto Body did a great job repairing our vehicle. The work was completed quickly. We were also surprised to see that they detailed the car’s interior

Customer Service

Returned Clean

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