Jims Auto Body & Service
7439 S Brooklyn Rd.,
Napoleon,
MI
49261
USA
In operation 36 years.
Founded in 1989 by Dave “Pops” Nagy Sr., our family-run auto business has grown from one small shop to three locations across Southern Michigan, proudly serving communities with honest, high-quality repair and mechanical services.
Services
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- On-Site Car Rental - Enterprise®
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting that vehicles were returned looking brand new or better than before. The thoroughness of work, including perfect paint matching and precise body lines, stands out as a key strength. Communication throughout the repair process is frequently highlighted as a major positive, with customers appreciating being kept informed at every step. Timeliness is generally well-regarded, with several customers pleasantly surprised by early completions. A recurring delight among customers is the complimentary interior and exterior cleaning of vehicles upon return. The friendly, knowledgeable, and professional staff atmosphere is widely appreciated, with customers frequently mentioning a welcoming environment. Some customers noted minor areas for improvement, such as more proactive communication during delays and more thorough post-repair cleanup, as mentioned directly in their feedback.
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Service Quality
"... my car finished quickly which was such a relief. The work looks fantastic and they even cleaned my car and that took a lot since I live on a dirt road! ..."
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"I am absolutely over-the-top pleased with the repairs that Jims did on my car! It looks brand new. Im happy with the customer service , theyre always ..."
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"As always, jim's auto body does quality repairs equal the original"
"... If you have a concern about the quality of work, they will go above and beyond to make it right."
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"Vehicle was returned better than it was when dropped off The quality of work is top notch Will always go back ..."
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"Your work was thorough, timely and you did an excellent job."
"Exceptional service done in a timely manner."
"I would highly recommend Jims for repairs. Fast and friendly"
"... the job you did on my truck you guys are the best, you did it in a timely fashion, and you informed me every step of the way so pleased thank you again"
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"Promise time got pushed out because tech was sick"
"... what was happening with our vehicle at all times kept us informed and took very good care of our vehicle making sure they replaced all parts necessary yes ..."
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"... are the best, you did it in a timely fashion, and you informed me every step of the way so pleased thank you again"
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"Communication was great. Everything was thoroughly explained"
"Great work in a timely matter. Great communication..always calling with updates on progress. Very friendly. Highly recommend"
"... Thursday. Called Thursday they said Friday or Monday. Called Monday and they said it was ready on Friday and that someone had called and left me a message. ..."
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John
(Kia owner)
reviewed 9/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Douglas
(Chevrolet owner)
reviewed 9/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Overall good experience, would recommend to family &friends
Customer Service - 5.0/5.0 -
Very knowledgable and helpful
Returned Clean
Carry
(Chevrolet owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As always, excellent service and quality work. Easy to work with and they handled everything with the insurance company and did the repairs in less time than initially thought.
Customer Service - 5.0/5.0
Nicole
(Ford owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There were a few large paint chips inside the door that happened during the cleaning.
Customer Service - 5.0/5.0
Returned Clean
Robert
(Nissan owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jim’s did amazing great job on the repair and car looks good as new
Customer Service - 5.0/5.0
Returned Clean
Dennis
(Ford owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Thomas
(Lexus owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are very professional and do quality work. Gary kept me updated on the status of my car, which is much appreciated. Jim’s Auto will always be my first choice.
Customer Service - 5.0/5.0
Kimberly
(Chevrolet owner)
reviewed 8/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Timothy
(Chevrolet owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Judy
(Chevrolet owner)
reviewed 8/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job.
Customer Service - 5.0/5.0 -
Gary was so good keeping me informed.
Returned Clean
David
(Jeep owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Salvatore
(Jeep owner)
reviewed 8/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional service done in a timely manner.
Customer Service - 5.0/5.0
Returned Clean
Robert
(Ford owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best service in town
Customer Service - 5.0/5.0
Returned Clean
Kenneth
(Chevrolet owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always coming back!
Customer Service - 5.0/5.0
Lori
(Chevrolet owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Lisa
(GMC owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service great job
Customer Service - 5.0/5.0 -
Britney was great!!
Returned Clean
Lori
(Honda owner)
reviewed 7/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Cathy
(Ford owner)
reviewed 7/24/26
Likely to Recommend - 5.0/5.0 -
I always use them
Repair Quality - 5.0/5.0 -
Excellent work and service
Customer Service - 5.0/5.0 -
Always friendly
Returned Clean
Amanda
(Kia owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Shawna
(Jeep owner)
reviewed 7/20/26