Roberts Paint and Body
610 E Industrial Dr,
Chelsea,
MI
48118
USA
Over 30 Years of Expertise The Roberts name stands for service and quality. We are proud of the service we provide to Chelsea and the surrounding communities. At Roberts, you'll get the service you expect and deserve. We communicate with the customer throughout the repair process
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
Payment Types
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional quality of repairs, with many noting their vehicles looked brand new upon return. The shop receives high marks for proactive communication, including texts, calls, and emails throughout the repair process. Timeliness is frequently highlighted, with numerous customers reporting their vehicles were completed ahead of schedule. A standout theme across reviews is the complimentary interior and exterior cleaning, which repeatedly delights customers as a pleasant surprise. Customers also appreciate the seamless coordination with insurance companies, making the process stress-free. A small number of customers noted areas for improvement, including more proactive status updates and clearer communication around delays, as mentioned directly in their feedback. Overall, the overwhelming majority of customers express strong satisfaction and enthusiastically recommend the shop to friends and family.
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Service Quality
"... while communication is of utmost important to me, they did a great job repairing our truck. I will, without hesitation, refer people to Roberts ..."
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"... and made everything feel smooth and stress-free. The quality of the work was excellent. My vehicle looked fantastic when I picked it up, ..."
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"The quality was amazing. So above and beyond what I was expecting. I will recommend you to everyone. ..."
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"... able to get in they handled the repairs properly and my vehicle was ready and looked like it just rolled off the assembly line. My hats off to them and a fair ..."
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"... they did on our hatch replacement was top notch. Everything lines up perfectly and the paint match was excellent. They even did a couple minor repairs that werent ..."
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"... as expected, Roberts made certain that we knew and continued to CALL and TALK about what was happening. There is nothing more they could have done to have ..."
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"The provide texts with updates."
"Roberts even texted me as that was an easier form of communication during the work day. Amazing communicators!"
"... great communication and accommodation to my schedule. They let me know when there were delays and what was happening each step of the way. Very friendly."
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"Excellent communication! I prefer texting, which was the primary form of communication. Makes it easier when I wasnt available to talk."
Steve
(Ford owner)
reviewed 9/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience! Nick is the man and kept me up to date throughout the entire process! Having enterprise next door made the rental car process super easy too! Thanks Nick and all the Roberts team!!
Customer Service - 5.0/5.0 -
Thanks Nick!
Returned Clean
Patrick
(GMC owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Dmitry
(Subaru owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job. I really appreciate the work and quality.
Customer Service - 5.0/5.0 -
Fantastic customer service.
Returned Clean
Dana
(Chevrolet owner)
reviewed 9/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
John
(GMC owner)
reviewed 9/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Patricia
(Ford owner)
reviewed 9/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great.
Customer Service - 5.0/5.0 -
Everyone was extremely polite and easy to converse with.
Returned Clean
Gino
(Ford owner)
reviewed 9/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0
Returned Clean
Megan
(Toyota owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kelly
(Jeep owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication!
Customer Service - 5.0/5.0
Paul Lammers &
(Lincoln owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Dwight
(Honda owner)
reviewed 9/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice work. Professional & friendly staff.
Customer Service - 5.0/5.0
Returned Clean
Patricia
(Chevrolet owner)
reviewed 9/11/26
Likely to Recommend - 5.0/5.0 -
Fantastic commnication!
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0 -
Excellent communication
Sandra
(Lexus owner)
reviewed 9/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks perfect. I was concerned about a paint match but it looks wonderful!
Customer Service - 5.0/5.0 -
Received several updates about the progress of the repair and the car was completed a week before the estimated date.
Cindy
(Hyundai owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Roberts did a great job and the vehicle looks like new.
Customer Service - 5.0/5.0 -
They kept us informed throughout the process.
Brenda
(Ford owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Patricia
(Ford owner)
reviewed 9/3/26
Likely to Recommend - 3.5/5.0 -
very expensive
Repair Quality - 4.0/5.0 -
Nice work but extremely expensive.
Customer Service - 5.0/5.0
Returned Clean
Mike
(Mazda owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, and did it within my admittedly tight schedule.
Customer Service - 5.0/5.0
Returned Clean
Mark
(BMW owner)
reviewed 9/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks grear
Customer Service - 5.0/5.0
Returned Clean
Karen
(Volkswagen owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0 -
I already have sung your praises to all my friends
Repair Quality - 5.0/5.0 -
You went above and beyond to get us back in our car. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Mark
(Lincoln owner)
reviewed 8/31/26