J & L Auto Body

Likely to Recommend - 0.5/5.0 -

I would never recommend them to anyone.

Repair Quality - 0.5/5.0 -

The worst experience ever. They ordered wrong parts and expected me to pay for the delay w rental car when they were negligence. Took 4 tunes longer than promised. No communications. Never again.

Customer Service - 0.5/5.0 -

They switched stories every time I spoke to Lenny. Total lip service.

Likely to Recommend - 5.0/5.0 -

Thanks again

Repair Quality - 5.0/5.0 -

Exceptional job thanks again

Customer Service - 5.0/5.0 -

Superb

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I am extremely pleased with the repairs done to my car. It looks brand new again.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

See past comments

Repair Quality - 2.0/5.0 -

I need to see if the repair work holds up.

Customer Service - 0.5/5.0 -

Frank was one of the rudest people I’ve had to deal with.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very satisfied Will take another car to them for body. Your company is the best. Thinking about changing

My Experience - 5.0/5.0 -

Great service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Berry good service, thank you guys

Customer Service - 5.0/5.0 -

Perfect

My Experience - 5.0/5.0 -

Good

Likely to Recommend - 5.0/5.0 -

Good

Repair Quality - 5.0/5.0 -

Good

Customer Service - 5.0/5.0 -

Good

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

The only problem i has to wait to long to repair thanks you

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0 -

The repair was good although it took a couple of tries before a motor was diagnosed as being dead. There is a lingering paint odor which will probably dissipate with time. The car drives well and we are optimistic that the repairs will hold up, and that there will be no problems down the line. Thank you, NJM, for your great service.

Customer Service - 3.0/5.0 -

I had to do much of the calling to get updates. It took a total of 3 months to get the car fixed but there were circumstances beyond J&L’s control.

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Have been a customer for a long time and always happy with the service.

Customer Service - 5.0/5.0 -

Always get preferred treatment and make time for me as I do not live in the area

Likely to Recommend - 2.0/5.0 -

Too much stress. Not needed for such a small job

Repair Quality - 2.0/5.0 -

I was unhappy with the way they communicated with me about when my car would be done.I needed to get the insurance company involved to get my car back in a timely fashion. I also believe that they could have done a better job on painting my car.

Customer Service - 2.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

J&L Auto Center was great and the repair work was excellent.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Very quick turnaround

Customer Service - 3.5/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean