Jack Demmer Ford Collision

4.6 (666reviews)
92%
37300 Michigan Avenue,  Wayne,  MI  48184
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Shop AssistantSparkles

Jack Demmer Ford is a family owned and operated full service collision and mechanical repair facility servicing all makes and models. We offer free loaners to customers that do not have rental car coverage included with their insurance policy. We believe in helping customers discover the "Demmer Difference" through our attention to detail and high standards of repair quality. The Jack Demmer Ford team makes sure every customer is treated well and understands the repair process while meeting and exceeding their expectations.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (666)

Likely to Recommend

Repair Quality

If I were Allstate, I would question some of the repair charges

Customer Service

Likely to Recommend

Repair Quality

Fast, attentive, clear communications, and good work.

Customer Service

Likely to Recommend

Repair Quality

While the work done seems to be satisfactory there were struggles with communication of delays. Sometimes there were delays that I had to call and ask about. When pressed for a new estimated timing it was difficult to get the timing.

Customer Service

While the work done seems to be satisfactory there were struggles with communication of delays. Sometimes there were delays that I had to call and ask about. When pressed for a new estimated timing it was difficult to get the timing.

Likely to Recommend

I’ve gone through this shop before and never had a problem until this repair. I’m not pleased with how my vehicle was retuned to me.

Repair Quality

My car was returned to me with missing clips in the back side panel so wires were exposed. The after market piece that was placed on the outside doesn’t sit right with the vehicle. As well as my car was entirely detailed before given back to me which I appreciate besides the one door that was actually worked on and was left dirty with markings on the inside and the window with a layer of dust.

Customer Service

The girl in the office were nice and understanding about all the issues that were wrong with my car.

Likely to Recommend

Repair Quality

Great job truck looked good and drove even better.

Customer Service

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Repair Quality

Customer Service

My Experience

We have been buying and leasing cars and trucks since the 80’s. Jack Demmer’s repair shop is awesome they do a great work. And Lori and the other girls in the office are very helpful. I wouldn’t have my truck repaired anywhere else but Demmer Ford. Thank you for the great service. Thank you, Delores Gubacz

Likely to Recommend

Repair Quality

The worker did a awesome job on my truck.

Customer Service

Lori and the girls in the office were very helpful. They go out of their way to help you.

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Repair Quality

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Repair Quality

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My Experience

The truck looks good as ever and on the repair side they did great, but when I was cleaning my truck after getting it home, I found mechanic rags and other towels that were not mine in the backseat and under the backseat cover.

Likely to Recommend

Repair Quality

The repair was great. Everything looks great. I'm just unhappy that when cleaning out my ranger is found a few mechanics rags with unknown substances on them in my backseat and under the backseat cover.

Customer Service

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Repair Quality

Customer Service

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My Experience

Lori and the other women in the office were great!

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Repair Quality

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Repair Quality

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Repair Quality

My car looks brand new again.

Customer Service

Everyone was so helpful.

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My Experience

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Repair Quality

Customer Service

Likely to Recommend

Always my first choice!

Repair Quality

Customer Service

Excellent service & care for client!

My Experience

The paint job appears to be OK, but the fit & finish of the exterior parts is terrible - all body margins surrounding the taillights and liftgate are significantly off (worse on LH Rear). Please contact the insurance company and I to make arrangements to properly fix the vehicle.

Likely to Recommend

Repair Quality

Customer Service