Jack Demmer Ford Collision

4.6 (667reviews)
92%
37300 Michigan Avenue,  Wayne,  MI  48184
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Shop AssistantSparkles

Jack Demmer Ford is a family owned and operated full service collision and mechanical repair facility servicing all makes and models. We offer free loaners to customers that do not have rental car coverage included with their insurance policy. We believe in helping customers discover the "Demmer Difference" through our attention to detail and high standards of repair quality. The Jack Demmer Ford team makes sure every customer is treated well and understands the repair process while meeting and exceeding their expectations.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (667)

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Repair Quality

Repairs were quick and my car looks good as new! Thanks for making this experience as painless as possible for me!

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My Experience

Timely and well planned. Good communication.

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Andy Moore did a fantastic job.

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Repair Quality

First time ordered wrong mirror. After they did perfect with mirror, tire, and cleaning the inside of the car.

Customer Service

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We have used Jack Demmer Ford and the affiliated Quick Lane Tire & Auto Center across the street numerous times. We have always been very satisfied with the staff and work done on our vehicles.

Repair Quality

The entire staff in the Jack Demmer Body Shop were very helpful and friendly, especially Meghan.

Customer Service

Jack Demmer Customer Service were very accommodating, helpful and friendly. I used the courtesy van several times and was quite grateful for this service.

Likely to Recommend

Repair Quality

10 I was treated.with courtesy, kindness and respect from start to finish. Next time I'm in the market to buy another car I will check with you guys 1st. Thank you

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I would've liked a little more communication

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My Experience

Everyone was kind. The entire process to get my explorer repaired was simple and the goal to finish job was exact. Finally, repairs look great. Would highly recommend jack demmer body shop to everyone. Thank you

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Repair Quality

Well coordinated service and communication

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Poor quality workmanship on body repair

Repair Quality

Scratches made on trim and marks made on the bumper then clear coat applied over. Issues also around lights. Poor attention to details. Currently waiting to be contacted to bring back in to address these issues.

Customer Service

They were quick to get me scheduled for original repairs and quick to check out the workmanship issues. Still waiting to get scheduled to address the workmanship issues.

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Repair Quality

Everything looked great

Customer Service

Lori was awesome and kept me in loop of all I needed to k ow and when to come and pick up truck

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I’ve never had this bad of an experience with a car dealership, the ring-around communication, having to return the car due to missed repairs, and the missed timeline made this a “never again” situation for me.

Repair Quality

I had to return my car 48 hours after having it due to missed repairs.

Customer Service

customer service was fine. the receptionists were nice. the lack of communication the rest of the team had was very disappointing though.

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Repair Quality

Customer Service

Paula was great and so were the other members.

Likely to Recommend

Great Service

Repair Quality

Very professional and did a great job on my vehicle being repaired. Thanks!

Customer Service

Did a good job on keeping me updated on my vehicle repairs