Jack Demmer Ford Collision

4.6 (667reviews)
92%
37300 Michigan Avenue,  Wayne,  MI  48184
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Shop AssistantSparkles

Jack Demmer Ford is a family owned and operated full service collision and mechanical repair facility servicing all makes and models. We offer free loaners to customers that do not have rental car coverage included with their insurance policy. We believe in helping customers discover the "Demmer Difference" through our attention to detail and high standards of repair quality. The Jack Demmer Ford team makes sure every customer is treated well and understands the repair process while meeting and exceeding their expectations.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (667)

My Experience

As always, my dealings with Jack Demmer have always been good. Thank you again for going above standards.

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My Experience

Such a wonderful crew, felt like family during everything. Everyone was so nice and considerate. Made me want to work there.

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Without a doubt.

Repair Quality

When I saw my vehicle, she looked the best she had ever since I got her.

Customer Service

The staff were amazing, especially Todd Rourke, he called and informed me of little things to keep my mind at ease. A little laughter and reassurance goes a long way. Without a doubt wonderful crew!

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My Experience

Your team did a great job on my car. It looks great! Todd rourke kept me informed and was great to work with! This was the first time I had a car fixed from an accident at a dealer. I am glad I chose jack demerit!

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Excellent

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Excellent

My Experience

Slow, poor communication, dirty rental car,rental car with empty gas tank. All this and I still don't have my car back. Will never use your body shop again. Questioning future purchaseso and leases as well.

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Very upset with the text you send saying my car will be ready in 8 days when per the dealership it will be ready in 4 days. Spend 1/2 hr on phone trying to get a bigger vehicle as we would be on vacation. Please do not send those text messages or at least coordinate with the dealership .

Customer Service

Body shop did a great job on my vehicle. However JAmes in the body shop was rude on the phone when he called to say my car was ready. I received a text that said my car would be ready on the7/ 28. We were to leave on vacation that next week so I was going to have to arrange a larger vehicle to rent

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The door squeaks and the paint job at the top of the door is rough. Looks like it was roughly sanded after painting

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My Experience

Car looks brand new...they COMPLETELY cleaned it...excellent job on rebuilding it...Jack Demmer was true to their commitment on timing to complete...update texts on progress were appreciated and timely...very satisfied customer...

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Repair Quality

Steering wheel was not set straight during alignment...can't stand this when steering wheel is not set straight!

Customer Service

Liked the text updates...kept me well informed.

My Experience