Jacky Jones Collision Center

4.9 (568reviews)
99%
2840 US-129,  Cleveland,  GA  30528
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (568)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for going above and beyond expectations, treating customers with respect and professionalism. Timeliness stands out as a major strength, with numerous customers reporting their vehicles were completed ahead of schedule. Complementary interior and exterior cleaning of vehicles was a frequent highlight that delighted customers. Communication throughout the repair process was frequently commended, with customers appreciating being kept informed at every stage. A few customers noted isolated concerns around communication consistency and accountability, reflecting areas where experiences varied.
Select to learn more
"... They have done work on several vehicles for me and always exceeded my expectations." Read more
"The whole experience was top notch from start to finish."
"Top notch service and quality work! I wont go anywhere else for purchases or body shop repairs !"
"Shop did a phenomenal job! Truck looks new and it was done in a timely manner. Will recommend ..." Read more
"... cummunication, to scheduling, enterprise planning and body work to picking my vehicle back up 🫶🏼i thank yall for taking the initiative to get it done 💯 ALLTHEWAY!! ..." Read more
"It was a week fast than expected."
"Actually early!!"
"They estimated 1.5-2 weeks, truck was done in 5 days!"
"It was repaired before the estimated time and did a great job."
"Earlier than expected"
"They kept me informed as much as they were able to based on the availability and delivery of parts to repair ..." Read more
"Very good communication"
"Excellent from start to finish. Good communication and the car even came back washed!"
"I received zero communication from your shop. Even though they decided not to do the repair the ..." Read more

Likely to Recommend

Repair Quality

Highly recommend JJ collision did an awesome job taking care of me and my car after the bird busted my windshield and dented my roof

Customer Service

The guys at the shop took great care of me even helped with my rental car issues

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would definitely recommend them. They all did a Fantastic job.

Repair Quality

I am amazed my car looks like it’s never been hit. They did a beautiful job and also cleaned. It looked fantastic. Very happy with their work. Will recommend them to anyone. Thank you so much.

Customer Service

Everyone was friendly and helpful. They took care of everything as far as me getting the rental back. It was great. They returned it for me.

Returned Clean

Likely to Recommend

Repair Quality

Excellent service and personnel!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Joe Vito managed my repair with excellent communication, timely adjustment to unforeseen circumstances and the building of a professional yet friendly relationship. I hope the relationship is complete only because if there is more to it, it would mean I have a crashed car again.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything went great thanks to Chad and Veto!

Customer Service

Returned Clean

Likely to Recommend

Always!!

Repair Quality

So thorough!! Would never know vehicle had been in a fender bender

Customer Service

Professional, personable and just all around fabulous experience

Likely to Recommend

Repair Quality

The team was amazing and Vito was super helpful

Customer Service

Amazing

Returned Clean

Likely to Recommend

Repair Quality

As always services are completed in a timely manner. Staff is friendly and knowledgeable. They have done work on several vehicles for me and always exceeded my expectations.

Customer Service

Returned Clean

Likely to Recommend

State farm told me that Jacky Jones had the highest reviews and now I know why.

Repair Quality

Fast, easy fix for me. Don't know how it impacted the guys working on it but it turned out great. Plus my car was detailed. I didn't expect that.

Customer Service

Vito rocks the earth! Totally professional and accommodating. Good communicator.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I had an outstanding experience with Jacky Jones CDJR Collision Center. From start to finish, the entire process was smooth, professional, and stress-free. A special thank you to Vito, who oversaw the repairs on my vehicle. He made sure my car was well taken care of every step of the way and kept me informed throughout the process. His attention to detail, professionalism, and genuine care gave me complete confidence that my vehicle was in the best hands. What truly stood out was the way I was treated. Everyone made me feel welcomed like family, not just another customer. That level of customer service is hard to find these days, and it made all the difference. If you’re looking for a collision center that delivers exceptional workmanship and treats its customers with honesty, respect, and care, I highly recommend Jacky Jones CDJR Collision Center. Thank you, Vito and the entire team, for making what could have been a stressful situation such a pleasant experience!

Customer Service

I had an outstanding experience with Jacky Jones CDJR Collision Center. From start to finish, the entire process was smooth, professional, and stress-free. A special thank you to Vito, who oversaw the repairs on my vehicle. He made sure my car was well taken care of every step of the way and kept me informed throughout the process. His attention to detail, professionalism, and genuine care gave me complete confidence that my vehicle was in the best hands. What truly stood out was the way I was treated. Everyone made me feel welcomed like family, not just another customer. That level of customer service is hard to find these days, and it made all the difference. If you’re looking for a collision center that delivers exceptional workmanship and treats its customers with honesty, respect, and care, I highly recommend Jacky Jones CDJR Collision Center. Thank you, Vito and the entire team, for making what could have been a stressful situation such a pleasant experience!

Returned Clean

Likely to Recommend

Repair Quality

I would like to give a huge thank you to Vito for making this experience a pleasant one. Twice I have used Jackie Jones collision center and twice Vito has gone out of his way to make sure that I was pleased with the service and the vehicles.

Customer Service

Vito… thank you very much for such wonderful service

Returned Clean

Likely to Recommend

will recommend

Repair Quality

They were very nice and very quick to fix my car. They also cleaned the other headlight to try and make it match the new one

Customer Service

very nice and I was always able to get ahold of them

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very Happy with the Job they did on my Truck. Vito was very helpful in the whole process. You have a Great Service Department.

Likely to Recommend

Repair Quality

Iv had to use Jacky Jones Collision Center three different times they’ve always done a great job. thanks!

Customer Service

Great people, with job well done.

Returned Clean

Likely to Recommend

Repair Quality

My whole experience was great! The whole team took care of my car after hitting a deer. Vito’s communication allowed me to rest easy through the whole process!

Customer Service

My whole experience was great! The whole team took care of my car after hitting a deer. Vito’s communication allowed me to rest easy through the whole process!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean