Classic Collision Gainesville

4.8 (1,851reviews)
98%
1200 Jesse Jewel Parkway,  Gainesville,  GA  30501

In operation 43 years, 8 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Gainesville, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,851)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's exceptional communication through daily text updates and personal calls, keeping them informed at every step. The quality of repairs receives outstanding feedback, with vehicles looking like new and paint matching perfectly. Timeliness is a major strength, with many repairs completed ahead of schedule. Staff professionalism and friendliness create a welcoming, family-like atmosphere. The comprehensive service includes thorough cleaning inside and out. While most experiences are excellent, some customers noted minor issues with paint quality, missing parts, or alignment problems that required return visits.
Select to learn more
"... expected to let me know the repairs were finished. The whole process what great from start to finish." Read more
"The best in the business, from repairs to kindness. I will not take my automotive body work to any other ..." Read more
"The repair quality on my vehicle couldn't have been better. The attention to every little detail was ..." Read more
"When we told the company that the truck did not drive right I have to take it into them and bus them and ..." Read more
"After picking up my vehicle, I discovered that none of the headlights, fog lights, turn signals, or high beams were plugged in. This makes it evident ..." Read more
"My car was ready before the date that I was told."
"2 Days ahead of scheduled release date!"
"4 day early"
"Ahead of schedule"
"It was ready before promised"
"Every day texted messages! I was made aware of the progress of the repairs. I have never had such great ..." Read more
"They kept me informed every step of the way. Ive never had a Body Shop. Send me a text, letting ..." Read more
"Amazing communication. I never wondered if my car was being worked on, if parts were received, or when ..." Read more
"Kept my well informed on the process"
"... work- from progress updates through quality checks. You are kept informed through the entire process from drop off for work through final pickup." Read more

My Experience

Classic Collision was a pleasure to work with. The customer service was top notch and repairs were done professionally. The daily progress updates are a nice touch! I highly recommend Classic Collision in Gainesville Ga.

Likely to Recommend

I would absolutely recommend Classic Collision to a friend or family member.

Repair Quality

Classic Collision provided great support throughout the entire repair process. I can't say enough about how pleased I was with their service and the work performed! Highly recommended!

Customer Service

Top tier customer service!

Returned Clean

Likely to Recommend

Repair Quality

Washer lines not connected.....thanks for looking at them.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The staff was very helpful, and their daily communication was a wonderful surprise.

Customer Service

GREAT Staff

My Experience

Great service

Likely to Recommend

Repair Quality

Always great service

Customer Service

Always great service

My Experience

My Experience

Customer service was outstanding. They kept me up to date with repairs and delivery of repaired vehicle was on schedule. Very pleased. I would highly recommend this company for collision repair.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Job well done very nice ppl and stayed in contact with us about everything

Likely to Recommend

I will highly recommend

Repair Quality

Customer Service

Everyone was very nice and did an amazing job on my daughter car

Returned Clean

Likely to Recommend

Repair Quality

Great job but took way too long

Customer Service

People were very nice but told conflicting excuses for being late.

Returned Clean

Likely to Recommend

Repair Quality

My car looks brand new. They even washed and vacuumed it

Customer Service

Returned Clean

My Experience

The staff was very helpful and kind. The repair looks great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Was very happy with the updates on my repair and the excellent service I received from the staff.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

We were impressed with the staff in Gainesville,GA. John and Stephanie were very helpful, kind, and professional. Our car was finished ahead of schedule and washed. There was another young man at the counter who was very helpful as well. The whole process of having the car fixed and paying the claim to the collision center went well.

Likely to Recommend

I have been a lifelong resident of Janesville and some of the old body shops that everyone used to rely on or no longer in business. This was the first time I've ever had to have a car repaired for body damage. I truly did not know who to go to. Now I know who to tell all my friends to use when they have car damage.

Repair Quality

Classic collision was not the lowest quote that I had, but I was very impressed with the friendliness of John and his willingness to answer all my questions and make me feel at ease about the repair. I was also impressed with the consistent follow ups from "V". Everyone I dealt with was very friendly. The car looks so good my wife almost just took it as a new car. And it looked like they had cleaned the inside as well, wiping down the dash and seat, seats and vacuum the floor.

Customer Service

Very good service. See prior comments. Everyone was extremely friendly and helpful Including Donald, who called to follow up after I had picked up my car into asked me to look out for the survey. Great people.!

Returned Clean

Likely to Recommend

Yes, definitely the best!

Repair Quality

Fast, efficient & very friendly!

Customer Service

Super nice! Loved them all!

Likely to Recommend

Repair Quality

From the moment I dropped my car off unitl the day that I picked it up was excellent. I have never had work done before with an auto body shop and this was the best place I could have sent my car to be fixed. The customer service was outstanding and I never went a day without an update from them. My car was clean and looked brand new when they finished the work. I would highly recommend Classic Collision in Gainesville GA

Customer Service

Customer Service was outstanding!

Returned Clean