Milton Martin Collision Center

4.9 (4,822reviews)

98%

(678) 244-1599

3150 Milton Martin Toyota Way, Gainesville, GA 30507

98%

See Photos

3150 Milton Martin Toyota Way
Gainesville, GA 30507

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Milton Martin Collision Center

See Photos

3150 Milton Martin Toyota Way
Gainesville, GA 30507

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Milton Martin Toyota is a family owned and operated dealership serving North Georgia since 1961. Founder, Milton Martin began the business promising Satisfaction Guaranteed a promise the sons Mike and Ricky Martin now carry on as owners.The owners and the staff are committed serving the community and serving customers with honesty and integrity. The core values of Milton Martin Toyota not only represent our commitment to our customers and employees, but also our commitment to the community. We wish to leave our mark on the North Georgia area by supporting and working with local non-profit, government and school organizations that consistently strive to better the community. That's our legacy...

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Scion

Toyota

Call

Website

Reviews (4,822)

Sort By:
Newest
Rating

4,343 Customers Rated

5 Stars

74.9% Complete

(3612)
4 Stars

8.5% Complete

(409)
3 Stars

2.4% Complete

(115)
2 Stars

1.8% Complete

(86)
1 Star

0.6% Complete

(31)
< 1 Star

1.9% Complete

(90)

Customers say

Overall Customer Satisfaction

Customers consistently praised the high quality of repair work, with many noting their vehicles looked brand new or as if the damage never occurred. The team received strong recognition for excellent customer service, with staff described as friendly, professional, knowledgeable, and empathetic throughout the repair process. Communication was a standout strength, as customers frequently highlighted receiving regular updates via calls and messages, keeping them well-informed at every stage. Timeliness was another highlight, with numerous customers reporting their vehicles were completed on or ahead of schedule. Vehicle cleanliness upon return was also widely appreciated, with many customers pleasantly surprised to receive their cars cleaned inside and out. A few customers, based on their own comments, noted areas for improvement including delays in repair completion, occasional lapses in proactive communication requiring follow-up calls, and minor finishing details that were overlooked before vehicle return.

Select to learn more

Service Quality
Communication

"Customer service was excellent. Everyone I talked to was so nice and helpful."

"Always always always top of the line quality of personal touch!"

"Absolutely amazing people! They communicate with me from the day I dropped my car off, checked in during the ..." Read more

"Everyone was kind and empathetic, which is needed in this kind of field. A lot of these situations are ..." Read more

"They did a very great job! And the people there very nice"

"... with getting my vehicle repaired here. They were very good at communicating and letting me know what was going on the dates and time frames of when everything ..." Read more

"Milton Martin Collision Center is wonderful. Robin is a great communicator and the guys in the back work so hard! Robin returns calls promptly and explains ..." Read more

"Great communication on status of repair and pickup time."

"Very pleased with Milton Martjn collision. They stayed in communication with me about estimated time of repair, receipt of parts and completion of repair. ..." Read more

"They never let me know what was going on until I called them to find out what was going on with my vehicle"

Service Quality
Communication

Service Quality
Communication

"Customer service was excellent. Everyone I talked to was so nice and helpful."

"Always always always top of the line quality of personal touch!"

"Absolutely amazing people! They communicate with me from the day I dropped my car off, checked in during the ..." Read more

"Everyone was kind and empathetic, which is needed in this kind of field. A lot of these situations are ..." Read more

"They did a very great job! And the people there very nice"

"... with getting my vehicle repaired here. They were very good at communicating and letting me know what was going on the dates and time frames of when everything ..." Read more

"Milton Martin Collision Center is wonderful. Robin is a great communicator and the guys in the back work so hard! Robin returns calls promptly and explains ..." Read more

"Great communication on status of repair and pickup time."

"Very pleased with Milton Martjn collision. They stayed in communication with me about estimated time of repair, receipt of parts and completion of repair. ..." Read more

"They never let me know what was going on until I called them to find out what was going on with my vehicle"

Ana (Toyota owner) reviewed 9/17/26

You went above and beyond what we expected. Looks like it was never damaged. Plus you did awsome on cleaning up our vehicle.

Eli (Honda owner) reviewed 9/17/26

Excellent

Thanh (Toyota owner) reviewed 9/16/26

Mark (Toyota owner) reviewed 9/14/26

Susan (Honda owner) reviewed 9/10/26

Did a great job!

Elaine (Toyota owner) reviewed 9/10/26

Wonderful job. Everything looks great. Thanks so much.

Friendly staff and very helpful

Angel (Toyota owner) reviewed 9/10/26

Elizabeth (Toyota owner) reviewed 9/7/26

Sarah was excellent in her communication and customer service!

Sarah and her team did a great job and I would recommend MM collision to friends and family.

Kristy (Toyota owner) reviewed 9/3/26

Very friendly, easy to work with and answered all my questions.

Friendly and polite

William (Toyota owner) reviewed 9/3/26

Everything was good, only I’m concerned about the time to fix

Cynthia (Lexus owner) reviewed 9/3/26

Excellent experience overall.

Awesome customer service. Vehicle looks really nice.

Sarah was pleasant, efficient and very thorough. I am impressed.

Mariela (Mitsubishi owner) reviewed 9/3/26

Orfa (Toyota owner) reviewed 9/3/26

Carlos (Toyota owner) reviewed 9/2/26

Good as Toyota promised

Everything good

Exelen

David (Honda owner) reviewed 9/1/26

James (Toyota owner) reviewed 8/31/26

The only place I would take either of my cars if repair work was needed.

Car looks like the accident never happened. I was constantly kept advised throughout the process.

First class!

Danelle (Toyota owner) reviewed 8/31/26

The entire team was so helpful!!! Great overall experience!!!

Andrew (Toyota owner) reviewed 8/31/26

Still waiting for the refund for monies paid by me. My insurance company said I just should have paid my $1,000 deductible. Please update me on this status, it would appreciated, thanks. The repairs look great.

William (Acura owner) reviewed 8/31/26

Always great service and satisfied with work

Victor (Toyota owner) reviewed 8/28/26

Exeselnte

Top of reviews

Hayes Chrysler Dodge & Jeep Ga...

4.9 643 reviews
3115 Frontage Rd
Gainesville, GA 30504
Caliber - Oakwood

4.8 3,234 reviews
4619 Smithson Ave
Oakwood, GA 30566
Classic Collision Gainesville

4.8 1,881 reviews
1200 Jesse Jewel Parkway
Gainesville, GA 30501

view more shops in: Gainesville | 30507

Auto Body Shops and Auto Mechanic Shops are different. Mechanical Repair shops fix the internal workings of a car (engine, transmission, brakes, etc.) while Auto Body shops typically only work on external components damaged in an accident.

Milton Martin Collision Center

Take photos and get an online estimate

Schedule an estimate appointment

About Milton Martin Collision Center

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (4,822)

4,343 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?