Jacky Jones Collision Center

4.9 (561reviews)
98%
2840 US-129,  Cleveland,  GA  30528
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (561)

Likely to Recommend

Repair Quality

Essentially in the midst of not a good day- brand new Bronco rear ended by and uninsured drive Grace at Jacky Jones Ford and Vito with Jacky Jaime’s Collision essentially made my life and this misfortune almost a pleasure! Every thing each did was above and beyond my expectations And hey- a bad day turned good! Thanks guys! Keep up the great work! Vito is a hard worker knows the ropes and has some good jokes!

Customer Service

Essentially in the midst of not a good day- brand new Bronco rear ended by and uninsured drive Grace at Jacky Jones Ford and Vito with Jacky Jaime’s Collision essentially made my life and this misfortune almost a pleasure! Every thing each did was above and beyond my expectations And hey- a bad day turned good! Thanks guys! Keep up the great work! Vito is a hard worker knows the ropes and has some good jokes!

Returned Clean

Likely to Recommend

Absolutely would recommend

Repair Quality

They were great. Fixed my car and it looked good as new and in a timely manner.

Customer Service

They were great!

Returned Clean

Likely to Recommend

Repair Quality

Could not get gas tank opened. Packing around it. Vito was awesome thank you so much

Customer Service

Returned Clean

Likely to Recommend

Keep Vito as your rep he was excellent!!!

Repair Quality

Vito was excellent

Customer Service

Vito was excellent

Returned Clean

Likely to Recommend

Repair Quality

Already did review. So far very satisfied with repairs. Car looks good

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Perfect job!

Likely to Recommend

Repair Quality

Very good job repairing my vehicle. Went above and beyond to take care of it and that makes me happy

Customer Service

Very friendly and helpful staff

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Vito is the best! I’ve never trusted mechanics like the ones at Jacky Jones Collision - and I’ve had some bad experiences with other Dealership centers. Would recommend! They always do great, quick work and make my vehicle like new again!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Josh worked with me. He was excellent.

Returned Clean

Likely to Recommend

Repair Quality

Excellent department, have nothing but a great experience with them. Took our truck in they had it fixed when expected and did a great job. Would highly recommend.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repair and paint are great.

Customer Service

I found Vito's contradictions to be aggravating. First time I go, 3/13/26, 1 week after the vehicle was dropped off, I tell him that the insurance company says it will be ready on the 24th. Ask why so long, his response was it will be ready next week. (3/16-3/20) the insurance company always tells you it will take longer. Then on the 20th I called back and received about the same diatribe. That I needed to realize my vehicle was not the only one there. I picked it up on the 23rd.

Returned Clean

Likely to Recommend

Repair Quality

We brought the car in specifically for the leak at the top of the windshield. You guys misled the insurance company by telling them the windshield leak was not due to the loss. You cost me 1000 in deductible. I should have just called safelight.

Customer Service

Unable to take any sort of accountability

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I recommend you to everyone

Repair Quality

Absolutely incredible work done in a timely manner. My car looks the best it has ever looked!

Customer Service

Vito explained everything, kept me informed and gave great service to our family.

Returned Clean

Likely to Recommend

Repair Quality

The whole experience was top notch from start to finish.

Customer Service

Great communication

Returned Clean

Likely to Recommend

Repair Quality

Very Professional and courteous

Customer Service

Way beyond what you would expect

Returned Clean