Jacky Jones Collision Center

4.9 (562reviews)
98%
2840 US-129,  Cleveland,  GA  30528
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (562)

Likely to Recommend

I will refer everyone there

Repair Quality

Excellent work and service...I couldn't ask for anything better...

Customer Service

Returned Clean

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Repair Quality

Awesome

Customer Service

They did a most excellent job. Repairs were perfect then they detailed the car inside and out. The car has slightly over 3000 miles on it, but I swear it looked better than the day I bought it from the dealer.

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Repair Quality

Car looks great

Customer Service

Didn’t have a problem just took me a bit to find the place

Returned Clean

Likely to Recommend

Repair Quality

It took over 2 weeks to repair, charged my insurance $2600, went to pick it up and the floor was wet. Whoever "fixed " it should have checked for leaks and whoever moved it should have spoke up about the floor being soaked....obviously how long did it sit there leaking??? Drove 40 min to pick it up. Drove 40 min back to get it fixed. Stains from work and stains from water leak still on headboard.

Customer Service

Returned Clean

Likely to Recommend

Any time someone asks, you are my first recommendation

Repair Quality

I have always taken my car body repair work to Chad at Jacky Jones. The quality of the work, along with customer service and care sets them head and shoulders above the rest.

Customer Service

Great customer service!!

Returned Clean

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Repair Quality

Fantastic service, hail damage was repaired promptly and w/o needing a rental car! 2013 car looks showroom condition

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Returned Clean

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Repair Quality

The tail light was cracked but not changed.

Customer Service

Tony was pleasant. Charles picked up the phone while talking on another one so I waited and listened to his conversation till he could listen to me. I dropped off the vehicle on a Saturday and was sure where the drop box was so I called the receptionist. She was absolutely rude!! I explained I wanted to know where the box was and she said "well where did they tell you it was?" I would never buy a Ford from there. If you can't be nice when someone needs a repair why would anyone buy a new one there. Not me!

Returned Clean

Likely to Recommend

Repair Quality

Good job just rated a seven due to the fact it took two weeks instead of the one I was told. But I know things happen and I heard they was waiting for a part. Still I would go there again for repairs.

Customer Service

Returned Clean

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Excellent job and cleaned the car to boot!

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Only as last choice

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Returned Clean

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for the quality of the repair

Repair Quality

repair looked great

Customer Service

no updates after initial call

Returned Clean

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