Jacobs Custom Auto Body

5.0 (892reviews)

100%

(931) 729-4576

170 Linden Rd, Centerville, TN 37033

100%

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170 Linden Rd
Centerville, TN 37033

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About Jacobs Custom Auto Body

See Photos

170 Linden Rd
Centerville, TN 37033

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 46 years.

At Jacobs Custom Auto Body our number one goal is to make sure our customers are informed and satisfied from the beginning of the process to the end. With every customer we focus on providing high quality collision repair services combined with top-notch customer service. With our numerous 5 star reviews and customer referrals, we are proud of our reputation as one of our area's most reputable and trustworthy collision repair shops.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (892)

Sort By:
Newest
Rating

772 Customers Rated

5 Stars

83.7% Complete

(747)
4 Stars

2.5% Complete

(22)
3 Stars

0% Complete

(0)
2 Stars

0.1% Complete

(1)
1 Star

0.1% Complete

(1)
< 1 Star

0.1% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently express high satisfaction with the shop's repair quality, frequently describing results as flawless, professional, and exceeding expectations. Many highlight that vehicles were returned looking better than before incidents. Communication is a standout strength, with customers appreciating regular text updates and being kept informed throughout the repair process. Timeliness is widely praised, with several customers noting vehicles were completed ahead of schedule. The staff's courteous, friendly, and go-above-and-beyond attitude is frequently commended. A few customers noted minor areas for improvement, such as occasional delays in communication updates and isolated instances of incomplete repair items at pickup, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... communication through out the entire process, and went above and beyond with their services. They were friendly and communicative and even detailed ..." Read more

"... than I can remember. And this time like every other they have done a excellent and professional job. I couldn't be more satisfied." Read more

"... would not trust anyone else with my vehicles. They go above and beyond to make sure your vehicle is restored to its original condition." Read more

"Excellent workmanship and excellent customer service!"

"... opinion! Great communication throughout the repairs, craftsmanship is of highest quality. My vehicle looks better than it did before the accident. ..." Read more

"Vehicle was ready earlier than expected"

"Thank you appreciate the quick turn around."

"... process. Worked well with my insurance company. Actually completed repairs ahead of schedule." Read more

"Wonderful company to deal with. Quick service and excellent repair."

"It was ready when promised."

"Everyone was courteous and very clear on expectations. Their text updates helped us plan our family transportation. Thank you!"

"Awesome communication. You make it so easy."

"... car repairs, they got my car into the shop fast, had clear communication through out the entire process, and went above and beyond with their services. They ..." Read more

"... and satisfied with Jacobs, Custom Auto Body. They kept me up to date, almost daily, on all progress on my repair. Also they took the time to make sure ..." Read more

"What a great business. They are top notch with communication and the quality of work that they do. We drive 30 miles just to have them ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... communication through out the entire process, and went above and beyond with their services. They were friendly and communicative and even detailed ..." Read more

"... than I can remember. And this time like every other they have done a excellent and professional job. I couldn't be more satisfied." Read more

"... would not trust anyone else with my vehicles. They go above and beyond to make sure your vehicle is restored to its original condition." Read more

"Excellent workmanship and excellent customer service!"

"... opinion! Great communication throughout the repairs, craftsmanship is of highest quality. My vehicle looks better than it did before the accident. ..." Read more

"Vehicle was ready earlier than expected"

"Thank you appreciate the quick turn around."

"... process. Worked well with my insurance company. Actually completed repairs ahead of schedule." Read more

"Wonderful company to deal with. Quick service and excellent repair."

"It was ready when promised."

"Everyone was courteous and very clear on expectations. Their text updates helped us plan our family transportation. Thank you!"

"Awesome communication. You make it so easy."

"... car repairs, they got my car into the shop fast, had clear communication through out the entire process, and went above and beyond with their services. They ..." Read more

"... and satisfied with Jacobs, Custom Auto Body. They kept me up to date, almost daily, on all progress on my repair. Also they took the time to make sure ..." Read more

"What a great business. They are top notch with communication and the quality of work that they do. We drive 30 miles just to have them ..." Read more

Dawn (GMC owner) reviewed 8/4/26

Samuel (Acura owner) reviewed 7/31/26

They did a great job I would recommend them very highly

William (Ford owner) reviewed 7/31/26

Thank you for your expertise. The truck looks great and employees are polite and professional.

Megan (Kia owner) reviewed 7/30/26

James (Dodge owner) reviewed 7/29/26

Penny (Ford owner) reviewed 7/27/26

Awesome, excellent!!

Awesome!

Hunter (Jeep owner) reviewed 7/23/26

Phylis (Toyota owner) reviewed 7/15/26

It was a pleasure doing business w/your body/repair shop - 10 stars for a job well done - I will recommend your service to family & friends!

Beverly (Toyota owner) reviewed 7/2/26

Jacob's did a great job on my Toyota,they are the only place I would trust..wonderful family.Thank you.

Wonderful family, all work together to make all repairs experience go great,,,they did a awesome job,,,,

Lauren (Kia owner) reviewed 6/30/26

Thank you so much for the attention to detail, and the absolutely magnificent job that was done!

Bridgette (Nissan owner) reviewed 6/25/26

The Jacobs are awesome!! And I can’t thank them enough for the beautiful work on my truck. And especially Jennifer who helped me with the information I needed!! I’m so excited to have my truck again

Emily (Toyota owner) reviewed 6/22/26

Chuck (Mercedes-Benz owner) reviewed 6/19/26

John (Chevrolet owner) reviewed 6/18/26

Fantastic job thank you

Bruce (Honda owner) reviewed 6/16/26

Job well done! You found and fixed items we didn't know were damaged (e.g tire and strut. Paint matches very well.

Myra (Nissan owner) reviewed 6/8/26

Marty (Chevrolet owner) reviewed 6/4/26

The car looks great the paint shines a little disappointed on the paint chips on the hood but overall looks great thank you for your time & hard work

Overall the color shine great job thank you just need to get my mirror completed

Timothy (Chevrolet owner) reviewed 6/3/26

Great communication and the vehicle looks like it was never wrecked. Great job all around!

Perry (Ford owner) reviewed 6/3/26

WOW. Amazing work. I have worked you before.amd I am always satisfied with your work. Watching you handle that fender. Brought back some very cool memories of my dad.Thank you for that. The wonderful folks you have working with you Service excellence The very meaning of thar phase. Thanks Patrick

I have know Patrick for a good while now. He great guy to know. Solid in his work ethics and honesty.

Out standing service. Mandy was so kind helped me each step of the way. Perfect Service Excellence

Pam (Jeep owner) reviewed 5/28/26

My second time having my jeep at Jacob’s for body work and I cannot recommend them enough!! Very courteous, with great communication and excellent work!

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view more shops in: Centerville | 37033

The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Jacobs Custom Auto Body

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Jacobs Custom Auto Body

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Schedule an estimate appointment

Reviews (892)

772 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -