Jake's - J&R Collision Centers

4.6 (865reviews)
85%
5821 Hampton Avenue,  St Louis,  MO  63109

In operation 16 years, 14 years at this location.

Serving St Louis since 2011 with the highest quality collision repair in the area. We strive to provide unmatched customer service, personalized attention to detail on every customer's vehicles, We do things right the first time, repairing your vehicle to the manufactuer's standards of repair, not the way insurance companies want us to repair you vehicle. We're a small crew, but quality and customer service sets us apart from the big chain repair facilites. Check out our Google reviews as well as Carwise.com. Our newest employee has been with us since 2020 while our longest tenured employee has been with Jake's J&R since 2012.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (865)

Likely to Recommend

For sure will recommend J&R to anyone I know who needs their services.

Repair Quality

Love this place! Such quality work. Great pricing and awesome communication! 10/10 for sure!

Customer Service

Barb is amazing! Her communication during the whole thing was top notch.

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Likely to Recommend

I have no worries about recommending them to a friend or neighbor.

Repair Quality

Barb is great. The work is great quality. They should get an 11.

Customer Service

Again, Barb was great.

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My Experience

THE CUSTOMER SERVICE WAS EXCELLENT AND WAS EQUALLED BY THE REPAIR OF MY CAR. THANK YOU! J & R TEAM. Tim

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Repair Quality

Customer Service

Among the best ever.

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Likely to Recommend

Very satisfied

Repair Quality

Amazing service!!!!

Customer Service

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Repair Quality

Top notch quality work.

Customer Service

Amazing customer service.

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Customer Service

The entire crew at J&R Collision was fantastic! Barb at the front desk was friendly and very sweet, and Eric was extremely helpful. He even drove me to Enterprise to pick up my rental. He kept me updated every step of the repair and my car looks fantastic. I will definitely recommend them to anyone needing body work.

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Likely to Recommend

I will be telling family, friends and co-workers. Anyone that needs collision repair.

Repair Quality

Excellent service

Customer Service

The staff makes you feel like family.

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My Experience

Thank you to Eric, Barb and the staff for a great experience. I was very disappointed with the accident with my car and you guys made me feel at ease. Eric and Barb I really appreciated your excellent customer service, friendly and positive attitudes. I also appreciate all the follow-ups on letting me know how the process was going. You took your time and put yourself in my shoes and took care of my car like it was your own. When I picked up my car , Eric greeted me outside and went over everything with me. I was very happy and excited on how great my car looked. It was a seamless transition and I'm very happy I chose J&R Collision Center. I will highly recommend you to all my friends and family!!!!

Likely to Recommend

Repair Quality

As always, J&R is my #1 contact for damages at any time. Exceptional service !

Customer Service

Friendly with a lot knowledge

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Already do

Repair Quality

Awesome, everything looks great

Customer Service

Great customer service

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Likely to Recommend

Ever other collisions shop I called was really behind you guys get done and a very good time!!

Repair Quality

Praise the Lord! Good morning Beautiful mechanics and staff . I was so ecstatic, they had my SUV looking like nothing was wrong. They had it brand new. I would recommend everyone to them.!! Thank you . So much !! God bless you all entire staff!!

Customer Service

Ms. Barbara is the Best , she is awesome!! Overall I felt very welcomed , when I first came there. Everyone was nice!!

Likely to Recommend

Repair Quality

Great work

Customer Service

Barb and Eric are always great

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My Experience

My Subaru looks amazing and Eric was super helpful during the entire process. Highly recommend!

Likely to Recommend

Repair Quality

This was my first time getting a car repaired and I chose J&R because they are experienced in aluminum body repairs. They got my Subaru Crosstrek back to brand new in about a week. Eric was super helpful with the whole process and explained everything to me. He was fast to respond to emails and was happy to correspond with my insurance if needed. They really went above and beyond when they used the extra paint they made to cover some scratches that weren't even included in the repair. The woman working the desk was also very pleasant to talk with and very knowledgeable. I will definitely go back to them if I need any other repairs in the future.

Customer Service

This was my first time getting a car repaired and I chose J&R because they are experienced in aluminum body repairs. They got my Subaru Crosstrek back to brand new in about a week. Eric was super helpful with the whole process and explained everything to me. He was fast to respond to emails and was happy to correspond with my insurance if needed. They really went above and beyond when they used the extra paint they made to cover some scratches that weren't even included in the repair. The woman working the desk was also very pleasant to talk with and very knowledgeable. I will definitely go back to them if I need any other repairs in the future.

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My Experience

Eric is always very professional and keeps me updated on my repairs. Barb is always very nice and welcoming.

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