Jake's - J&R Collision Centers
In operation 16 years, 14 years at this location.
Serving St Louis since 2011 with the highest quality collision repair in the area. We strive to provide unmatched customer service, personalized attention to detail on every customer's vehicles, We do things right the first time, repairing your vehicle to the manufactuer's standards of repair, not the way insurance companies want us to repair you vehicle. We're a small crew, but quality and customer service sets us apart from the big chain repair facilites. Check out our Google reviews as well as Carwise.com. Our newest employee has been with us since 2020 while our longest tenured employee has been with Jake's J&R since 2012.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Just had a small repair, they worked me in in a couple of days after I stopped in. They communicated well we’re courteous and professional. Repairs were made as promised and for the rate estimated.
Customer Service - 5.0/5.0 -
Just had a small repair, they worked me in in a couple of days after I stopped in. They communicated well we’re courteous and professional. Repairs were made as promised and for the rate estimated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of repair was excellent!
Customer Service - 5.0/5.0 -
Customer service was great. They communicated the whole way through, took care of the insurance changes and let us know when the car would be ready.
Returned Clean
My Experience - 5.0/5.0 -
Thank you for completing the car quickly and working with my interesting situation. Barb was a huge help during the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I would give a higher number but it took me having to call first before I got an update. The work was delayed because it took a while to get the parts. Just a quick call to tell me that…
Customer Service - 5.0/5.0 -
Barb was a pleasure to work with. Always has been. She was very forthcoming with info about the status of the repair
Returned Clean
My Experience - 5.0/5.0 -
A tip of the cap to Barb and the work done on my car by J & R staff. From an estimate moments after I called to picking it up after the work was done, Barb provided excellent service at every step. Thank you.
Likely to Recommend - 5.0/5.0 -
Great service all around.
Repair Quality - 5.0/5.0 -
I received excellent service from beginning to end. I received an estimate about 4 hours after making a call on a Monday morning and then was kept up to date every step of the way.
Customer Service - 5.0/5.0 -
Top notch all the way. Thank you Barb.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fantastic job of repairing my car! Everyone that i worked with at the shop was super. Will recommend. your shop to everyone!!!
Likely to Recommend - 5.0/5.0 -
Good people; great job!!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will absolutely takes all my cars there for body work
Repair Quality - 5.0/5.0 -
Repainted & clear coated hood looks as good as new; car was ready as promised and clean too
Customer Service - 5.0/5.0 -
All staff I interacted with were super friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Actually 15
Returned Clean
My Experience - 5.0/5.0 -
This was a great experience from start to finish! The process included an easy evaluation for a quote, all options presented with fair pricing, and a quick turnaround on the repairs. My car looks great, and I have already recommended this shop to my neighbors.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very Satisfied. Had a minor situation that occurred while getting my initial estimate. They were quick to admit fault and took very good care of my car. They did great work, and I will be happy to use them again in the future.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
GREAT SERVICE
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Extremely helpful, knowledgeable, and professional staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Eric, Barb and the whole team are great! Got my vehicle back when promised. Everyone was extremely helpful and communicated with me throughout the whole process. I wanted to stay local and support a local business, and they delivered! Thanks Eric and Barb!
Customer Service - 5.0/5.0 -
Eric and Barb again are great!
Returned Clean
My Experience - 5.0/5.0 -
Everyone we had contact with was great. Eric provided thorough updates. Barb handled everything perfectly. We are so glad we trusted you guys with our vehicle. We will recommend J & R to our family and friends in need. Best Regards