Jake's - J&R Collision Centers
In operation 16 years, 14 years at this location.
Serving St Louis since 2011 with the highest quality collision repair in the area. We strive to provide unmatched customer service, personalized attention to detail on every customer's vehicles, We do things right the first time, repairing your vehicle to the manufactuer's standards of repair, not the way insurance companies want us to repair you vehicle. We're a small crew, but quality and customer service sets us apart from the big chain repair facilites. Check out our Google reviews as well as Carwise.com. Our newest employee has been with us since 2020 while our longest tenured employee has been with Jake's J&R since 2012.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
There were so many paint issues and other things that I can’t believe someone could give a car back like this.
Customer Service - 5.0/5.0 -
The guy I worked with was very helpful and is taking care of everything
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Updates were few and far between. I wasn’t told there was an issue with the paint being scratched until I picked up the car. I was repeatedly told when the next step would be complete but not where in the process we were or any expected timeline for final completion of the repairs.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were swift, honest and transparent. Great value!
Customer Service - 5.0/5.0 -
Honest and transparent about everything.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The best.
Repair Quality - 5.0/5.0 -
Extremely professional excellent work.
Customer Service - 5.0/5.0 -
Excellent communication straight talk.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job on my car
Customer Service - 5.0/5.0 -
Great Job on my car
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
We were very happy with the service we received. The front bumper looks great and it was a pleasant surprise to see the inside and outside had been cleaned too! Thank you so much! We will return if we have any future car repair needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for repairing my Tucson. It was in perfect condo condition when I picked it up. You even cleaned it inside and out. I appreciate your attention to detail
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It took 6 weeks but J & R did a great job
Customer Service - 5.0/5.0 -
Communication was handled through my insurance rep
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Jake is aware of the concerns. The communication, the abysmal quality of the work, from start to finish this was a disaster.
Customer Service - 1.5/5.0 -
Initially there was a lady Barb working at the desk. She was nice. Jake's been responsive. Everyone else from the shop has been minimally responsive and lacks professionalism in their communication
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The car looks good - can't truly speak to inside quality, I do not know enough about cars. Trusting good work was completed