Jake's - J&R Collision Centers

4.6 (864reviews)
86%
5821 Hampton Avenue,  St Louis,  MO  63109

In operation 16 years, 14 years at this location.

Serving St Louis since 2011 with the highest quality collision repair in the area. We strive to provide unmatched customer service, personalized attention to detail on every customer's vehicles, We do things right the first time, repairing your vehicle to the manufactuer's standards of repair, not the way insurance companies want us to repair you vehicle. We're a small crew, but quality and customer service sets us apart from the big chain repair facilites. Check out our Google reviews as well as Carwise.com. Our newest employee has been with us since 2020 while our longest tenured employee has been with Jake's J&R since 2012.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (864)

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My Experience

The car looks great! Working with J R was super easy.

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Great experience, great service

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My Experience

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I wish I would’ve went elsewhere

Repair Quality

The only thing they got right was the color. Everything else was half done. The forgot to replace 5 major screws, the mirror was not put back on the right way, there’s gaps that are to big which he fixed when we took it back but are still there and the light for my blinker was out but they also fixed when I took it back. There were other things too. I will never recommend them to anyone or use there business again!

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Eric & J&R is outstanding I have a 1999 corvette after meeting J&R I have received 71 Trophies, now I have a 2012 corvette Grand Sport now it’s time to start a new chapter Thanks J&R

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Repair Quality

The repair was and the paint was good except a couple spots on the passenger fender but it was a very good job. The unexpected delay was frustrating due to had to pay for extra days on a rental .

Customer Service

Good

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My Experience

Work was completed on time. I found an issue with a part hanging down from the front under the car. I asked a tech and he worked to fix it. Another tech came by and assisted. I appreciate the courtesy and follow through. I will keep J &R in mind for any future body work.

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Car was ready for pick up on the day promised. Staff was helpful and professional.

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My Experience

You all made my mother extremely happy with the work provided. While the repair was small and relatively easy, you made her needs/wants a priority. The finished work was exactly what we wanted. We will absolutely be recommending your services to anyone in need of them.

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Excellent!!!

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Excellent!!!

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My Experience

Barb gave us great customer service and handled things with the insurance company to help us. She is an asset to your business.

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Barb is awesome! Her customer service is great and her willingness to deal with the insurance company after we decided not to pay for the damages ourselves, made things so easy for us.

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Absolutely

Repair Quality

Always good working with Eric and Barb

Customer Service

Excellent

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My Experience

My Experience

Thank you all for all your work and help getting my car back to the way it was. You have been amazing I recommend you to anyone that needs car repairs. Thank you again!!!