Jake's - J&R Collision Centers

4.6 (864reviews)
85%
5821 Hampton Avenue,  St Louis,  MO  63109

In operation 16 years, 14 years at this location.

Serving St Louis since 2011 with the highest quality collision repair in the area. We strive to provide unmatched customer service, personalized attention to detail on every customer's vehicles, We do things right the first time, repairing your vehicle to the manufactuer's standards of repair, not the way insurance companies want us to repair you vehicle. We're a small crew, but quality and customer service sets us apart from the big chain repair facilites. Check out our Google reviews as well as Carwise.com. Our newest employee has been with us since 2020 while our longest tenured employee has been with Jake's J&R since 2012.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (864)

My Experience

Barb was fantastic to work with. They gave me a a very fair estimate and the work on my car was completed in a few days. They did a great job and I would definitely do business with them again.

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Repair Quality

Customer Service

Barb was a pleasure to work with. Work was completed in a timely manner. They did a great job and I would definitely use them again.

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My Experience

The best! All of J&R locations are top notch!

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Repair Quality

Just great all the around from the front office workers to the ones that repair the cars. I’ve taken cars to three different shops and the service is top class! Hampton off is the latest shop I had a car at. Got it in on my appointment date with no problem to finishing on the date that was give to me and the car looks brand new! I recommend that any and everyone give J & R Collision a chance to show how great the service is.

Customer Service

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Good quality of work and excellent and thorough customer service.

Repair Quality

Car restored to brand new condition

Customer Service

Professional communication and accurate timeline of length of time for job completion. Also appreciated communication of whole process.

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Very friendly staff. Great work on vehicle. Would recommend to all my friends and family for collision repaires

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J&R did a great job on my repair but it’s not 100% complete. The side molding has not been attached. They said it was ordered in September but hasn’t arrived yet. J&R is not the problem. I’m the claimant in this situation. The insurance company responsible for this claim put lots of pressure on J&R to hurry up and finish so that they could stop paying for my rental. J&R had to return my car to me because QBE’s Adjuster did in fact stop paying the rental car agency. I would have had no car to drive.

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My Experience

PRAISE THE LORD ! GOOD MORNING! TO YOU ALL , ARE THE BEST , I NEVER MEET ANYONE LIKE ERIC , BARBARA , THEY MAKE YOU FEEL WELCOME . THEY GO ALL THE WAY OUT FOR THEIR CUSTOMER’S ! HAVE A GREAT , BLESSED AND SAFE DAY !!

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I did already

Repair Quality

Great work at a Great price!

Customer Service

Honest and very informative in what they are doing.

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My Experience

They did a beautiful job. Kept me updated, and the car was pristine inside and out when I picked it up Thorough, and professional

My Experience

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My Experience

Great customer service.

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Always taking good care of my car

Customer Service

Barb and Eric are great

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Very nice work! Thank you.

Customer Service

Very nice people too!

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Very nice people and great workmanship

Customer Service

Barb is very knowledgeable and helpful. Very easy to talk to. Eric was great and did a great job

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Repair Quality

You guys always do a great job

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