James Wood Collision Center
Small town atmosphere where vehicles are repaired by professionals who care.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I know I’m on the outside looking in and don’t know what all is involved, but I thought it took maybe a bit too long to get my vehicle repaired. But at this point in time I am really satisfied with the quality of work and the appearance and handling of my truck.
Customer Service - 4.5/5.0 -
Maybe a few more texts or phone calls to advise me of the progress- or lack of
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sam was great! Updated me about my car constantly. I didn’t have to deal with insurance at all other than starting the claim, he did the rest! 10/10 would recommend
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
We had to take the truck back three times to get everything fixed. I have two different color turn signal lights. I’m not satisfied with the service I got and the answer they gave addressing the problems. I will never go back to this dealership nor will I recommend them to anyone else. Thank you Ronald Wood
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I always do
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They’re always very kind and courteous professional also
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes, I always do
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0 -
Very professional and took care of my needs friendly and kind
Returned Clean
Likely to Recommend - 0.5/5.0 -
Not able to select negative numbers.. woukd give you at least a minus 15
Repair Quality - 0.5/5.0 -
ABSOLUTELY DUSGUSTED WITH YOUR WORK!! WILL NEVER DO BUSINESS AGAIN WITH YOU!! WILL PIST ALL OVER SOCIAL MEDIA HOW YOU MESSED UP THE ROOF WITH YOUR TAKE JOB... WASN'T LIKE THAT WHEN IT WAS BROUGHT TO YOU... BUT IT IS NOT YOUR FAULT????? SOMEONE WAS CARELESS TAPING LIKE THAT... EXTREMELY DISGUSTED!!!!
Customer Service - 0.5/5.0 -
Not given the choice of "0"
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All good here!
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great about everything
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sam Lara is a great representative for your company.I feel very comfortable about the work ya’l will be doing on my behalf
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Car looks amazing. I need to come by to see why my brake doesn’t hold when I press it down at stop lights like it did before I brought it in for the repair.
Customer Service - 4.5/5.0 -
It would be nice if communication was pro active instead of reactive
Returned Clean
Likely to Recommend - 5.0/5.0 -
james wood is my home base for vehicles and service
Repair Quality - 5.0/5.0 -
sam at james wood is great! he took care of me and my repairs were made perfectly. i honestly felt like it didn’t take long to do.
Customer Service - 5.0/5.0 -
always do a great job!
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Fixed cosmetics but did not address any of my concerns regarding the adaptive cruise, cruise control and crash warning systerms
Customer Service - 3.5/5.0 -
When the vehicle was originally thought fixed, I was told he texted me and when asked what number he gave some random number I never heard of even though he had called me twice earlier to give me updates and had my correct number, the day it was fixed I called twice left messages with my call back number and was never called but the next day I received a call from the car rental that I was going to be charged a extra day because my car was ready yesterday, the day I had called twice to see if it was and never received a call back.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Of course.
Repair Quality - 5.0/5.0 -
The body repair shop was excellent. The repair was timely and the staff was very accommodating and knowledgeable.
Customer Service - 5.0/5.0 -
The body repair shop was excellent. The repair was timely and the staff was very accommodating and knowledgeable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the way it come out looks new
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
My sister has her car there now
Repair Quality - 5.0/5.0 -
Sam is great a big thanks and Godly blessings to him for all his has done for us
Customer Service - 5.0/5.0 -
Again Big thanks to Sam and the team that worked on my truck
Returned Clean
Likely to Recommend - 5.0/5.0 -
They surpassed my expectations.
Repair Quality - 5.0/5.0 -
They were very straight forward an easy to work with. Kept me updated on the progress and any changes that happened along the way.
Customer Service - 5.0/5.0 -
Customer service was upfront on my share of the cost, so there were no surprises along the way.