James Wood Collision Center

4.5 (718reviews)
90%
2111 Hwy 287 South,  Decatur,  TX  76234

Small town atmosphere where vehicles are repaired by professionals who care.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (718)

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My Experience

Sam provided phenomenal service start to finish.

Likely to Recommend

I’ve already recommended to a friend.

Repair Quality

She’s so pretty! Thanks for cleaning h and making her sparkly! You done good!

Customer Service

Everyone was professional with a twist of funny: my kind of people!

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Excellent work and reasonable pricing!

Customer Service

Very professional!

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Customer Service

This is the only negative. Sam was a very nice person, great personality and very helpful when meeting face to face. The negative is communication during the repair. My truck was in the body shop for 3+ weeks and I was the one who had to initiate the contact for a progress report on the repairs. The estimated dates of completion changed 3 times, but would not have known if I did not make the phone call. At one point I found out there was more damage and that Sam had already contacted my insurance without letting me know. Sam is a super nice guy, but when someone says I will keep you updated on the progress or any changes, I expect that to happen.

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No complaints! Completed way before my expectations all that was done matched and was straight.

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Nice people! We had to return car after initial pick up because the repair had a defect. The fix was accomplished quickly!

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The car was totaled and not repaired

Customer Service

We did not have much contact with James Wood

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I was pleased!

Repair Quality

Good!! Im pleased. However, i have a leak underneath my car. Maybe it will go away.

Customer Service

We had trouble connecting but once we talked everything was fine.

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Always recommend them

Repair Quality

Always use body shop they are so good to their customers

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Returned Clean