Jarrett-Gordon Ford Lincoln

4.3 (856reviews)
81%
4099 Lake Alfred Rd,  Winter Haven,  FL  33881
Bot
Shop AssistantSparkles

In operation 21 years, 4 years at this location.

We Work On All Makes & Models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (856)

Likely to Recommend

Right now no, but let's see when the bumper is repainted.

Repair Quality

The bumper looks very nice shade of blue. My car is white

Customer Service

Bea was very nice abd very helpful.

Likely to Recommend

Repair Quality

Did a great job

Customer Service

Communication was excellent

Likely to Recommend

Repair Quality

I am satisfied with the final results of the repair.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Jeremy did a really good job in replacing my rear bumper. It was a really quick an easy job, it didn't take very long to do. It was already painted an ready to go when I brought my car in to have the new one put on.

Customer Service

It was very good.

Returned Clean

Likely to Recommend

Always good

Repair Quality

Great job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank you for the great repair to my vehicle.

Customer Service

Likely to Recommend

Repair Quality

Looks great Coming to get my truck and dropping it off when finished was much appreciated

Customer Service

Returned Clean

Likely to Recommend

Very unpleasant experience. The owners are excellent and I can’t say enough good things about them. My issue is with the body shop, that despite my repeated requests to get my car fixed even with me paying out of my own pocket, it took 59 days and contacting the owner to get my vehicle fixed. Unacceptable, especially since I had to pay over $1200 out of pocket for a car rental

Repair Quality

Very unhappy with the ridiculous length of time taken to repair my vehicle

Customer Service

It took for me to contact the dealership owners to get my car fixed

Returned Clean

Likely to Recommend

Repair Quality

Fine job

Customer Service

Fine job

Likely to Recommend

Repair Quality

Customer Service

Excellent customer service!! Bea and Mike very helpful and had great attitudes!!!

Likely to Recommend

They did a great job. I don't have any concerns with the vehicle so far. They even cleaned it, which I appreciate. Everyone was very friendly. I just wish there was a bit more communication. I'm still very satisfied and would use them again.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It seemed to take a long time to get the parts and get the car fixed. I guess that’s just part of the process. But when I got my car back, the outside was clean, but apparently you don’t clean the inside of the car which was completely dusty and an unacceptable.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Let me tell you this. Mike, as body shop manager, was terrific throughout this process. And so impressive is the craftsmanship of the tech who I had requested to work on my car as he did do they work on my car once before, and what a superior job he did that time. That's why I asked that he do the work work this time as he did such a terrific job last time. The tech I'm referring to is Jerremey Koff, a very talented craftsman. And I believe he is also one of your body shop estimators or at least was at one time. I can't say enough good about this man and his superior workmanship / craftsmanship. This is not an anonymous review. I am Robert Burdick who just picked my car up from your body shop this past Thursday March 26th.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Car came back in a timely manner and looking good as new

Customer Service

Likely to Recommend

Repair Quality

Customer Service