Classic Collision Auburndale

4.9 (504reviews)
98%
523 Recker Highway,  Auburndale,  FL  33823

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Auburndale, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (504)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for exceptional service quality, with many highlighting professional and knowledgeable staff who provide outstanding customer care. Communication stands out as a major strength, with customers appreciating regular updates via text messages, phone calls, and personal interactions throughout the repair process. The shop excels in timeliness, frequently completing repairs ahead of schedule while maintaining high-quality standards. Customers are impressed by the attention to detail, including complimentary vehicle detailing and cleaning services. The repair quality receives excellent feedback, with many noting their vehicles look brand new or better than before. Staff members are consistently described as friendly, helpful, and professional, creating a welcoming atmosphere during stressful situations. The seamless coordination with insurance companies and rental car services adds significant value to the customer experience.
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"10 I have never had customer service as efficient as this company"
"Customer service is above and beyond! I felt like they cared about me!"
"I've never experienced such professionalism from start to finish. From friendly voices answering calls, ..." Read more
"The team is uniformly awesome. Fantastic experience."
"you would have to have 1000% satisfied if not more theyre amazing"
"Completion two days earlier than promised"
"Work completed 1 week ahead of schedule. I've never experienced that with any vehicle repair."
"We received our vehicle back over a week early."
"I didn't have to stress about time frame of repairs, they kept me informed the entire time...but it was ..." Read more
"1 week early!"
"I was kept informed by text twice a day about the progress of repairs. Estimator was very knowledgeable ..." Read more
"From the beginning...very courteous and completely explained the whole process . Sent updates for progress. Great business ..." Read more
"The Communication from my advisor was excellent from start to finish"
"Love the text updates!!!!"
"every update was immediate."

Likely to Recommend

Repair Quality

Mi carro quedo super y el color de carro igualito y también me lo limpiaron y me isieron el favor de entregarmelo a mi casa y ellos a pedal que no se mucho ingles me trataron super bien y también me ofrecieron llevarme a donde yo Iva a rental mi carro excellent lo recomiendo.

Customer Service

Returned Clean

My Experience

The repair work was done in the timeline anticipated, and done very well. I appreciated the update messages . The car was cleaned inside and outside, which was a very nice touch.

Likely to Recommend

Repair Quality

Classic Collision did a great job repairing my car. They sent text updates along the way. The car was done on time and looks great. Their staff was friendly and helpful. They have a relationship with the local Enterprise Car Rental who picked me up and dropped me off. That took a lot of stress out of the process.

Customer Service

Likely to Recommend

I definitely would recommend because if great customer service and repair work.

Repair Quality

Very friendly and informative. I loved that they communicated well and I never felt like I didn’t know the status of my vehicle repairs.

Customer Service

Again great communication.

Returned Clean

My Experience

Great professional job, friendly, knowledgeable staff, they kept me informed all the way through the process couldn’t ask for a better company

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Repair Quality

Customer Service

Excellent service

Returned Clean

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Repair Quality

Amazing experience overall. Fast and easy process’

Customer Service

Everyone there were top notch!

Returned Clean

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Very good customer service. Repairs look good. Kept me informed of progress and finished ahead of schedule

Repair Quality

Customer Service

Kept me informed the whole way throughout the repairs

My Experience

Kept me updated with the status of the car. Saw the car and it looked like nobody hit the back of the car. Very happy and satisfied. Would recommend you guys to other people

Likely to Recommend

Repair Quality

did a great job, very helpful,

Customer Service

Devon was there if we had any concern. Always with a smile.

Likely to Recommend

Only issue I had was having to drop off truck before all the parts were at body shop

Repair Quality

Customer Service

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My Experience

Perfection! As expected!

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Customer Service

Returned Clean

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Repair Quality

Great communication from the shop regarding status of repairs!

Customer Service

Returned Clean

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Returned Clean

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Repair Quality

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Returned Clean

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Repair Quality

They were very professional and fixed my truck in a timely manner. Thanks for y’all doing a good job of taking care of me.

Customer Service

Good job