Classic Collision East Lakeland
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Lakeland, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Volvo; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Service Quality
My Experience - 5.0/5.0 -
The only concern we have is the driver’s side front fender connection feels a little loose. I’m sure if it separates more that you will take care of it. Thanks for the speedy service!
My Experience - 5.0/5.0 -
They did a great job very professional and communicated every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Lucas was great. Kept in context letting me know what’s going on with my car even though they send an update link. Showed attention to my baby as if it was his car. 10 star review if there was one. Will refer people to Classic Collision any time. Thank you Lucas and team!!
My Experience - 5.0/5.0 -
Excellent service and communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was fast. Finished earlier than estimated. Communication throughout.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Good service and good staff
Repair Quality - 4.5/5.0 -
Good service and good staff
Customer Service - 4.5/5.0 -
Good service and good staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the most professional company in the area in handling claims and customers. GREAT TEAM!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone I spoke with was friendly and professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is my second time using Classic Collision and I'm very happy with the service provided in every way. The repair was perfect and everything explained to me. I also like being sent texts updating me. Another thing that impresses me is how clean the places and the waiting room is very comfortable and accommodating. I would not hesitate to use Classic Collision should the need arise again.
Likely to Recommend - 5.0/5.0 -
I would very sincerely recommend Classic Collision to a friend or colleague
Repair Quality - 5.0/5.0 -
I thought I already responded to one of these surveys, but as I said before I'm very happy with the work that was done, the communication that was provided to me, the way I was treated, and the extreme cleanliness of the office and the waiting area. This is my second time using Classic Collision and if I have any other future needs I will come here
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work. Took longer than was expected but not disappointed. Would highly reccomend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Excellent work done.
Repair Quality - 5.0/5.0 -
It was great.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had an amazing experience. My POC person was Lucas. I think that’s his name. He explained everything, gave me a realistic ETA and called with updates. The secretary in front office she was very polite, respectful, she knew what she was going. She also called enterprise to pick me up. ( love that) When I picked up my car they took care of the rental and called them to pick up at the shop. This was a bad situation overall since I was hit by another driver, but Classic Collision took care of me and made my experience pleasant and easy. I would come back and highly recommend! Great Employee’s and Great Service.