New Age Auto Painting Inc

4.5 (266reviews)
85%
2409 US Highway 92 East,  Lakeland,  FL  33801

In operation 28 years.

Family Owned and Operated for 20 Years New Age Auto Painting, Inc. of Lakeland, Florida has been family owned and operated since 1998. Located on east Highway 92 just a couple blocks west of Combee Rd, we've had the honor and privilege of serving all of Polk County and the surrounding areas. In 20 years we have repaired and painted over 18,000 vehicles. We have maintained and "A" Rating with the Better Business Bureau and Angie's List. We are a preferred vendor for many fleet companies, dealerships, as well as a number of insurance companies. Our time proven processes and cutting edge technology allow us to offer quick turn-around time while maintaining the highest quality standards. We pride ourselves not only on our quick turnaround and quality but also on our customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (266)

My Experience

The inside of the car was left dusty and dirty. Trash from the parts added to the vehicle etc. On the outside of the vehicle , obvious signs that the car had been repaired. Tape left on the back window and lift door

Likely to Recommend

Repair Quality

Not a comfortable waiting area No air conditioning - limited seating options Vehicle did not look brand new - you could tell vehicle had been repaired Inside vehicle left dirty with dust and trash also left over tape on back hatch

Customer Service

They did the bear minimum to get paid

Likely to Recommend

Repair Quality

The staff and their craftsmanship are top-notch. My only problem was that the work took three times as long as was first estimated.

Customer Service

Really great staff, couldn’t have been nicer or more accommodating.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The only issue I have is there is a nail in my tire

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Would never

Repair Quality

Kept car to long, my interior somehow ended up very wet whoch ruined some of my belongings, my car scents were removed from my car which is stealing, the new paint is not the same as the original shade, the door handles and hood are darker then the rest of the car, we paid for emblems and did not receive them. We were charged for moulding repaint and it was not done. When I finally picked up my car the door mats were laying on the side of your building instead of in my car. There was white powder all on the inside of my newly wet car that now smells like mold. There is also white powder all under my hood and door runners and there was a chip on the driver side front bumper that you guys want to touch up which defeats the whole purpose of a complete repaint. Also there was no communication or text for three weeks in a row. Completely unsatisfied. Will be notifying Geico as well.

Customer Service

Very poor communications and expectations.

Likely to Recommend

Repair Quality

Awesome customer service and great and timely work

Customer Service

Awesome

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Heather and Brian were very friendly and took care of my issue. I attempted to paint a bumper on my own but it didn't work. Brian gave me a quote that was very reasonable and the quality of work was excellent. I would recommend New Age to anyone needing paint and body work.

My Experience

Quality work, they kept there word on pricing and time. Will recommend to family members.

My Experience

From drop off , til pick up! Everything was quick and efficient. They kept up to date information throughout the repair process. Car looks great. Thank you guys.

Likely to Recommend

Repair Quality

Everything was awesome! Great experience

Customer Service

My Experience

Everyone was professional and courteous. The communication was great. They let you know the progress that your care was in. Most important was the work was excellent. Would highly recommend. Thank you to the woman at the fromt desk. I am sorry I forgot her name. She was very professional and also kind.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Fast and accurate

Customer Service

Friendly, kind and knowledgeable

Likely to Recommend

Repair Quality

Y'all did an amazing job it looks so good. Thank you thank you thank you!!!!!!!! ❤️😊

Customer Service

Customer service was amazing along with everything else

My Experience

You guys did a fantastic job on my Subaru It looks 100% better than when it first went in thank you again to you Guy's & Girl's

Likely to Recommend

Repair Quality

You guys did a very good job

Customer Service

My Experience

I was completely satisfied with the customer service provided from the time ive entered the business establishment. The young lady at the front was welcoming as well as the rest of the team. Thank you all, great job.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

This is the second time that we’ve had bodywork done at New Age. The car was flawless, the staff amazing, and I would definitely recommend New age to anyone and everyone who needs theservices.