J.A.S. Auto Body

4.6 (241reviews)
93%
1193 Vermont 14,  White River Junction,  VT  05001
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Shop AssistantSparkles

In operation 29 years.

At J.A.S. Auto Body, we provide superior service to our valued customers throughout the Whit River Junction and Winsor County area, as well as Monmouth County. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 3:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (241)

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My Experience

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Having to go back a second time to complete the repairs is a failure.

Repair Quality

Unfortunately they did not fix all the damage and are going to have to repair it agian.

Customer Service

Dis not fix all of the damage

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Completely satisfied. Service was fast and efficient.many thanks

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Customer Service

bit more communication on the timing would of been good but otherwise fine

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Perfect from start to finish Wonderful

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They did a great job, car looks wonderful

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My Experience

My wife picked the car up and drove it home. I looked at the job & saw that a buffer burned the paint. We were told the job would take 1-2 weeks, it took 4 weeks. I believe trying to cover up the burn had something to do with the extra time. The rental was an added expense I wasn’t expecting. The burn showed an inexperienced worker had done the job. It’s an older car so I really don’t care about the burn but not disclosing the damage disappointed me. The extra two weeks of the rental car was more than disappointing.

Likely to Recommend

I still have old customers & friends & family ask for my recommendations. I will let them know to stay clear!

Repair Quality

I was told before work was scheduled that the job would take about a week unless after opening things up & found other damage, then it would be 2 weeks. It took 4 weeks. Our rental was $88 per day & insurance only covered $20 per day. My wife picked the car up, when she arrived at home I went out to see the work. I was very disappointed to see a buffer had burned the paint. Looked like it had been lightly sanded @ a clear coat had been applied. I found this very deceitful. It’s an older car so the burn didn’t bother me but the extra 2 weeks did & the idea that nothing was said about the burn. I also feel the company had an inexperienced body shop employee working on my car. I was in the car industry for many years. I always talked highly of your work to customers and family & friends. Not anymore.

Customer Service

I was told the repair would take 1-2 weeks depending on any damage found after removing body parts & finding hidden damage. If no hidden damage 1 week. My wife picked up the vehicle the day it was finished & came home. I went right out to see the work. I was disappointed to see buffer burn marks under clear coat. It appeared that lightly sanding the buffer burn instead of repainting was the choice. The extra $88.00 per day rental with only $20 per day covered by the insurance for the extra 2-3 weeks was expensive. The buffer burn showed that the person working on our car was inexperienced! I worked in car sales for many years & always recommended your business, no longer.

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Awesome

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Friendly

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Overall it was good service once we were in contact but both myself and my insurance agent reached out several times over a period of weeks before we got a response. After that communication and service was great.

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I already have. My son's girlfriend got work done here.

Repair Quality

Customer Service

Everyone was extremely nice and helpful, but paying you was a nightmare. Tried twice and had issues. The second time, not sure how long it took but stood there for quite awhile. I'd say 45 minutes at least. Apparently it had to do with my RO being too long. This really needs to be fixed. Although everyone was friendly and apologetic, and did what they could to help! I was actually impressed with everyone trying to help. Most people would not bother. The system, not the people, needs to be fixed.

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Repair Quality

Great service - thank you!

Customer Service

Matt was great - thank you!

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