Jay Wolfe Body Shop

4.7 (654reviews)
94%
10 N.W. Barry Road,  Kansas City,  MO  64155

In operation 51 years, 16 years at this location.

At Jay Wolfe Body Shop, we're here to make collision repair as simple and painless as possible, which is why we offer multiple drop-off locations – one in Jackson County and the other in the Northland – for easy access no matter where you are in the Metro Area. We work directly with all insurance carriers and will file all the necessary paperwork on your behalf, and handle the claim so you don't have to. Our staff is here to help, so if you have any questions, or if you're ready for your free estimate, please don't hesitate to contact us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (654)

Likely to Recommend

Repair Quality

My truck is beautiful! Very happy with the repair Jay Wolfe body shop performed.

Customer Service

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Repair Quality

Amazing care and communication! Brought my car in and they told me immediately it wasn't safe to drive (other place said i was fine). They care for my safety and got my car back to be quickly!

Customer Service

As said before amazing.

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Likely to Recommend

If the issues are remedied in full, it is likely we would recommend your shop, we are reasonable people :). but as it is now, I do not think we could overall give a good recommendation.

Repair Quality

We picked up the car shortly before closing time on May 12. We were only able to take a quick look before leaving but pointed a couple of things out to Rick while we were there. We pointed out to Rick that there were a couple of tiny burn holes on the driver’s side seat cover. There’s also a new scratch on the exterior- drivers side as well as a couple of tiny scratches. These were not there prior and with the repairs and ceramic coating, it seems off that these would be there. Since it was closing time, Rick told us to look the car over and make note of anything else. Here is what we found: Interior - several scrapes on interior black plastic. This includes scrapes even in the backseat area where nobody has ever sat, this is a brand new car. Marks on the carpet possibly when putting the front seats back in or moving them around, white streaks, possibly cleanable. We took pictures of the areas that were scraped, then wiped with a clean, damp cloth, using water only, a couple of the smudges and dust were removed, but not the scrapes. The floor mats in the back seemed to have had some chemical or something on them because they now have discolorations and they’ve literally never had feet on them until we took the car in to get repaired. The cargo mat in the back seems to have some tiny burn holes on it. Exterior - the hail damage repair looks great but there are a few issues. The scrape on the driver’s side door that I previously mentioned as well as a couple of tiny dimples near the hood of the car but not on the hood. There are several areas with little white dots on the black molding and bumper. We actually have before and after pics showing the difference. It seems that some type of solvent or chemical touched some of the black molding and discolored it. Even though we were told and can see in the estimate that the interior would be completely covered while repairing, it seems that there was just some carelessness regarding the interior, but this is a brand new car with only 1300 miles on it. There has never been anything hauled in this vehicle, no one has ever sat in the backseat and the interior was completely perfect before we brought it in. We were waiting to hear when the new seat cover had arrived for install before pointing out these other issues to Rick. Please feel free to call if we need to bring the car in sooner. Thank you!

Customer Service

Great communication from Rick. Our only disappointment is that we brought the car in the day after our car was damaged by hail and it was there for two months. We understand though that there were a lot of cars brought in due to the same hail storm so we understand.

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Likely to Recommend

Depends how quickly they need car. I would encourage them to really press on accurate and realistic dates, especially if paying for a rental car.

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Repair Quality

Angela kept me informed every step of the way and explained things thoroughly. Very friendly too!

Customer Service

Again Angela was great thru everything!

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Repair Quality

10/10 VERY happy with the professionalism and service.

Customer Service

Great communication, very professional

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Repair Quality

Brett Woodward was my advisor & the repair work on my 2026 CRV is great. Brett stayed in contact with me throughout the process & is very friendly.

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Returned Clean

My Experience

Ask Rick I identified numerous scratches on the roof around the sunroof. When I asked why it had not been addressed he offered no response. When I asked for it to be fixed he responded with “well you can make an appointment if you want to “. That’s the problem with your operation your employees. Whenever I called for information my call wasn’t returned or when it was the information was delivered with a negative attitude. Now I have my car back after $14,000.00 in repairs and I am still not satisfied

Likely to Recommend

Never and I will lobby State Farm to remove you from their list of providers for car repairs

Repair Quality

As I stated earlier which you chose to ignore. Your staff is insolent and demeaning. I pointed out several issues which Rick chose to ignore. If you are truly concerned you would reach out to me by calling instead of texting through AI. My car is not completed to my satisfaction which I clearly stated to Rick Weiner which he chose to ignore. His statement was “well if you want to call to make an appointment we MIGHT be able to fit you in in a couple of weeks

Customer Service

Already answered your service is well below standard

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Repair Quality

Angela Seidel provided great service.

Customer Service

Angela Seidel communications were great. She worked hard to make sure my schedule was kept. Did a great job.

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Repair Quality

All the staff were completely polite and helpful.

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Very professional & friendly

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Repair Quality

great

Customer Service

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