Van Collision Center

4.9 (2,754reviews)
97%
100 NW Vivion Rd,  Kansas City,  MO  64118

In operation 32 years.

If you've been involved in an accident, make sure you and your vehicle are in good hands. After seeing your car get beat up, we're sure the only thing you want right now is to see it look like new again, and that is our specialty! At Van Collision Center, one of Kansas City's leading auto body repair shops, you'll receive the top-quality workmanship and exceptional customer service you've been looking for. Whether the damage is minor or extensive, our certified technicians have the skill, experience, training and latest equipment to make your vehicle look and work like it did before the accident. In addition to providing affordable, quality repairs, we also pride ourselves on delivering excellent customer service. After an accident, we know that this is imperative; you don't need any more stress after all.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (2,754)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for clear, proactive communication through texts, calls, and emails throughout the repair process. Timeliness was a frequent highlight, with numerous customers reporting their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and willingness to go above and beyond were widely appreciated. A few customers noted areas for improvement directly in their feedback, including inconsistent proactive updates requiring them to call in, occasional delays without sufficient communication, and isolated instances of incomplete repairs or overlooked damage.
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"... team for the outstanding service they provide. The workmanship, attention to detail, and care taken with my car give me complete confidence every time I bring it ..." Read more
"... in for estimates to the time you pick it up, your repairs and claims are handled with the upmost professionalism. They communicate every step of the way, and you ..." Read more
"Back to brand new! Quick repair and excellent service!"
"They really went above and beyond to help make sure my car was perfect when I got it back! They even cleaned my car mats ..." Read more
"Van did a super job! The body work was done to perfection! Also the interior was clean and vacuumed! I couldnt be more satisfied!"
"10 days early!!!!"
"Repair completed quickly and as per estimate. I was thrilled repairs completed in 3 days."
"A day earlier than expected"
"Car was not completed to satisfaction. Took longer than expected. Communication about delay eas non existent"
"Repairs were done more than 5 days ahead of schedule"

My Experience

Van fixed my vehicle quickly and everything looks great !

My Experience

Great care of me

Likely to Recommend

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Customer Service

Returned Clean

My Experience

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Returned Clean

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Took longer than I had hoped

Customer Service

Eddie is awesome

Returned Clean

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Repair Quality

I am totally satisfied and they had it done in a timely manner

Customer Service

My Experience

Joe did a fantastic job getting our vehicle repaired and kept us updated along the way.

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Returned Clean

My Experience

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Returned Clean

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For repairs, yes. Customer service, no.

Repair Quality

Gave a seven because Van overlooked the rear tire damage even after being told about it.

Customer Service

Calls weren't always returned. On at least two occasions my calls weren't returned even after I called a second time

My Experience

Repair looks great. Excellent customer service.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Awesome work

Customer Service

Returned Clean

My Experience

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My Experience

Professional

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Repair Quality

I liked the communication and knowing how my repairs were coming along.. My car looked great when I picked it up. They even vacuumed the inside of my car

Customer Service

My Experience

Tiffany, Joe & the team are all fantastic & so good at what they do! They got our car fixed in less then two weeks so we could drive back to Washington on our scheduled time frame. They all went above & beyond to make this happen for us and we are forever grateful for them! Thank you!!!!

Likely to Recommend

Repair Quality

They were awesome!!!

Customer Service

They did an excellent job!

Returned Clean

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Repair Quality

Customer Service

Returned Clean