Jayhawk Auto Inc.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you all. We appreciate all that you do for us and how you get things done and us back out on the road. The s

Customer Service - 5.0/5.0 -

Great 👍

Likely to Recommend - 0.5/5.0 -

Come on , why would I recommend this kind of service to anyone.

Repair Quality - 1.5/5.0 -

My truck was in their possession for 19 days with no communication on where ir how the repair was going. I called on the 19th day and inquired about my truck and was told it was ready, just waiting on door rain guards. I arrived that evening and notice the antenna hadn't been replaced, and asked the guy at the desk about it and he acted shocked that it wasn't replaced. I paid the deductible and he then told me that they would have to order the whole antenna mast , because no one was available. I get in my truck and notice immediately how filthy and dirty the floor mats, the cup holder and the radio was with shop dust and powder residue. I was highly upset about how the body shop left my interior and the fact truck was never washed during the paint and repair process. On the way home I notice the replaced passenger side mirror would not move when button was activated and it flopped around while driving, so I washed the truck and looked truck over entirely, noticing other issues such as rubber was left out, leaving just rubber pieces and glue residue, as door guards were removed and never replaced and pin stripes were removed all over truck , but left on drivers side truck bed. I choose this company because they have been around for many years and surly their doing something right, boy was I really wrong and this is very unprofessional and unacceptable. I have given Jayhawk autobody the opportunity to complete correct this unexcepeable experience. I will not except this type of service and things will go to a much higher level if things aren't corrected. Community reputation such mean more than the service I received. I fault the shop manager, because he's the manager for a reason and responsible for the workers and customer service. I'm currently awaiting a response from someone in charge about getting all these issues corrected with quality work and in a timely fashion.

Customer Service - 1.5/5.0 -

Customer service is only as good as the quality of work being done. It doesn't matter how nice and helpful the customer service personnel are if you can do the job correctly and professionally.

Likely to Recommend - 0.5/5.0

Repair Quality - 2.5/5.0 -

All the work to my vehicle is not comple and someone was suppose to call me the next day and it's 2 days later since I picked up my vehicle and I still have not heard from anyone. The inside of my car is all dusty, my driver seat was all the way to the floor board and there was trash on the passenger side of car like someone sitting in there eating. There are scratches on my car but I don't know how they got there.

Customer Service - 2.5/5.0 -

When I dropped off my car I believe I spoke with Zach and I asked if we was good. Meaning if he spoke with american family to replace parts on my car because I didn't want no bondo or filler on my car. He told me yeah everything is good. So I get a call from american family saying I stopped work on my car which I never did and they say they are not authorizing new parts for my car. Well on the original estimate I never saw where they was replacing the bumper but on american family it showed. That's all I wanted I didn't care if it was a after market bumper or not. But don't make me look like a liar.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

license tag holder abit loose i had to re-secure it

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

There was a few mishaps but it was not to the fault of anyone at the body shop it was a wrong part sent and when that happens you just got to wait. I am pleased with the quality of work and the guys at the shop were very friendly and I would recommend your shop if I ever had a friend that needed body work done. Thanks

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The repair was awesome. The interior hada fine layer of dust so wonder if the windows were down while some sanding or similar was going on nearby. Feel free to call if you have questions: 7852490245

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Car looks great and reasonably quick turn around.

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you for your flexibility with my schedule. My car repair looks great!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Did a great job & I’m very happy with the repairs they did. I would definitely refer them to my friends & family.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Jayhawk Body Shop was very flexible and I was very pleased they were able to get me in right away. Their work was also excellent & I would definitely use them again.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

For my car, only Jayhawk Body for me! Yes, I would refer!!

Repair Quality - 5.0/5.0 -

Great customer service!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great service and great work everything looked great

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0 -

Good shop

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

It looks real good thanks for your service and you guys were awesome thanks for everything you have done

My Experience - 5.0/5.0 -

Just upset cause it took so long and had to gas the rental twice and paid almost $200 for the extra week it took to fix it. But other than long time to fix I was happy with otherwise happy.

Likely to Recommend - 2.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 1.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Interior was dirty from what looked like body filter dust.

Customer Service - 4.5/5.0 -

Interior was dirty from what looked like body filter dust.

My Experience - 0.0/5.0 -

Sloppy work. My truck had more scratches on it then when I first took it there for repair. Employee up front was laughing about and thought it was funny and denied it to the end that the scratches happened Jayhawk shop. Got buffed out on that spot after I had said that's not a satisfactory job done. Got home after picking up my truck and inspected it again and found new scratches on the tailgate and plastic on the tailgate. I'll never go back to Jayhawk again. Very unsatisfactory work and incompetent and sloppy job. And the highest charging shop in topeka. To the public: Don't take your vehicles there unless u want more scratches on your vehicle when u pick it up. Jayhawk gets 0 stars out of 5. Worst shop in topeka

Likely to Recommend - 0.5/5.0 -

Fire people that are making your business look bad.

Repair Quality - 0.5/5.0 -

My truck ended up with more scratches then when I first took it in. And the younger guy working up front, laughed about and thought it was funny. He denied itvto the end ,that the scratches happened at Jayhawk. I guarantee u 100% that it happened there. So the fixed that and it came home with more scratches on the tailgate and plastic n top of the tailgate. Jayhawk is the worst shop in topeka.

Customer Service - 0.5/5.0 -

The younger guy working up front is a liar, incompetent and should b fired for laughing at the mess they did with my truck