Jeff Wyler Eastgate Collision Center
In operation 51 years.
Welcome to the Jeff Wyler Eastgate Auto Mall Body Shop, serving greater Cincinnati, OH. From minor paint scratches and fender benders to major body repair, our body technicians are ready to help! We offer free estimates, work with all insurance companies and offer monthly specials to make you car looks it's absolute best!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks as good as new, Scott and his mechanic were awesome!
Likely to Recommend - 5.0/5.0 -
Yes we will
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Customer Service - 5.0/5.0 -
Everyone was attentive and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ike did a great job of keeping me informed and educated through the entire process!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I haven't had a chance too review all repairs in daylight but I am not concerned as much about them. What did upset me was the lack of communication on the date my car was originally supposed to be completed. My car was scheduled to be done the day before Thanksgiving by 5:30. I received a text that morning that the repairs were nearing completion and I would be notified of any delay. I chose Jeff Wyler in large part based on the proximity to my work as I live in the opposite direction. At 4:30 on that Wednesday as I prepared to go pick up my car I called to verify that it was done. My representative was unavailable but was told he would be given a message and would call me right back. I was concerned as my rental car was only approved through that date and the next day was Thanksgiving. When I still hadn't heard by 5 I called my representatives direct line and left a message that I needed a return call. I was waiting at work as I couldn't get to your location timely if I started home. I tried to call my adjuster at Grange and finally she returned my call and said she was aware of the delay and had extended my rental and it would be Tuesday before my car was complete. It ended up not being completed until yesterday but at least I was contacted and informed it would be another day on Tuesday. I understand delays happen and it would have been no big deal if I had been contacted the day before Thanksgiving and told my car wold not be completed. Confusion was caused by the text that morning telling me it was nearly complete and I would be notified of a delay. I ended up staying in Batavia for an extra hour and a half the day before the holiday trying to deal with the stress of figuring out if my car would be done I if not then if my rental would be extended. If Grange hadn't called me at 5:45 I would have been in the dark. In short, I chose Wyler for a stress free repair but due to the lack of communication it was anything but stress free.