Jeff Wyler Eastgate Collision Center
In operation 51 years.
Welcome to the Jeff Wyler Eastgate Auto Mall Body Shop, serving greater Cincinnati, OH. From minor paint scratches and fender benders to major body repair, our body technicians are ready to help! We offer free estimates, work with all insurance companies and offer monthly specials to make you car looks it's absolute best!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Prompt service by a friendly department.
Customer Service - 5.0/5.0
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Good experience overall
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
People would say they would call me back with answers, but that did not happen. In order to get any status I had to call in on a regular basis.
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ike was wonderful with communication, and the car looks better than brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ike was very good with communication, and the car looks brand new!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
The shop yes just don't pick it up on Saturday
Repair Quality - 3.0/5.0 -
Car looked amazing unfortunately we picked it up on a Saturday and they were closed so they made arrangements to drop it off at the Chevrolet part and the lady was the absolute worst she refused to give me the car, when some guy named keith called ike and make her release the car she wouldn't give me a receipt for the deductible keith made her give me one ... We were actually going to pick my car up and then look for my husband a new car but after she showed herself we went to the one in Mt orab and purchased one
Customer Service - 0.5/5.0 -
Sorry I put those comments in the other part ....the guys that delt with my car (ike, ) was amazing and so was keith
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ike kept up up dated on the repair. We were glad to here you all had Mazda ready today which was ahead of schedule. Thanks to everyone involved on the repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent communication. Clear explanations on the process. Ike was great to work with, even having a door drain cleared. Grateful to all involved.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
I was never contacted about the repair of my car. I had to call several times to see what the estimate total was, never got a call back. Wasn’t told what repairs were being done or if and when they going to start working on it. I called again the day before my rental car had to be returned to see if my car would be ready. In time . Nope, it wasn’t. They had to call and extend the time of the rental. Only received a call to tell me it would be ready by the end of the day like they thought and that they would have it ready the next day.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All reps that I spoke with were polite and knowledgeable.
Customer Service - 5.0/5.0 -
Very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Joe was great, kept me informed all along the way. Joe called back with answers to my questions ASAP.. Body tech James and painter Jim did excellent work.im very satisfied.
Customer Service - 5.0/5.0 -
Totally satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job, looks better than it did before. Thank you very much