Jennings Chevrolet Volkswagen
In operation 68 years.
in business since 1958 Jennings Chevrolet body shop offers high quality repairs to its customers. servicing our Chevrolet and Volkswagen dealers plus all other makes and models. we work with all major insurance companies insuring all repairs get completed in a timely fashion
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0 -
I have never had a problem like this before at Jennings and will withhold final judgement until the matter is resolved.
Repair Quality - 0.5/5.0 -
Three weeks in the shop waiting for a part. Told it was finished on Friday. It wasn’t done correctly. Took it back his morning. Still not done correctly. Told to bring it back again. Not a happy camper.
Customer Service - 1.0/5.0 -
Service wasn’t was not successfully accomplished.
Likely to Recommend - 1.0/5.0 -
Una vez más con todo respeto el trabajo que hicieron en mi camioneta no fue satisfactorio por muchas razones e irregularidades que como profesionales supuestamente hubieran hecho un mejor trabajo no lo hicieron en mi caso so no lo recomendaría
Repair Quality - 0.5/5.0 -
El trabajo en mi vehículo fue imperfecto irregularidad en ensambles de piezas hubo otros pequeños daños en mi vehículo que no tenía durante el accidente la pérdida de pequeños artículos la limpieza del vehículo estuvo un poco mal hecha mis luces cambiaron solo una de fábrica y dejaron la otra que es led el gancho del ofre a un sigue dañado son pequeños detalles que con todo respeto no fueron satisfactorios para mí como cliente por qué yo tuve buena referencia de ese lugar.
Customer Service - 5.0/5.0 -
Estuvieron atentos a las llamadas telefónicas que realicé
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mark Rolla and the body shop did an excellent job with my Trax
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car is perfect
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was particularly pleased that the body shop held out to get me a genuine VW part.
Customer Service - 5.0/5.0 -
Good communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mark Roman was great and very helpful. The car looks beautiful. Very positive experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great work friendship and great customer service. Very much appreciated.
Repair Quality - 5.0/5.0 -
Both Jason and Chris in the body repair shop went above and beyond to ensure that the car was fixed correctly.
Customer Service - 5.0/5.0 -
The communication, the efficiency, and the information that was provided throughout the entire service was fantastic
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It took a long time to get my car back for a variety of reasons, but I appreciated the daily updates
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and great communication!!
Customer Service - 5.0/5.0 -
Kind and responsive
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
Never called me for status, I had to call everu day and every day there was a delay
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was very good 👍
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My rate was repaired within the promised time-frame.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chris oversaw the bodywork on my Mercedes and I was absolutely delighted with service from beginning to end. My car looked it just came off the showroom floor. Made me consider buying a car from you guys next time around. Chris has a real tame t for what he does and shop guys nailed it all the way to wash and wax. My molecules got rearranged. You guys are the real deal.
Customer Service - 5.0/5.0 -
See previous comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Always great service!
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
No comment on quality of repair
Customer Service - 1.0/5.0 -
My repair took 5 weeks. I was initially told my wheel was on backorder. Their system indicated it had been shipped but no exact delivery date was given. Initially I was given regular calls to indicate that my wheel was still on backorder. After about 3 weeks, I called the shop to indicate that my loaner coverage (through insurance) was about to run out and that I needed a vehicle. The initial response I was given was apathetic- no they could not give me a loaner, no they could not cover a rental, no they could not put a temporary (same size) wheel on the car, no they could not send out the wheel to see if it could be repaired. Only after I got my insurance company involved and speaking with the body shop, did anything happen. They did send my wheel out for repair (which I was initially told it was too damaged to repair). The repair for the wheel only took several days. Additionally, Jennings did wind up covering the cost of my rental after the insurance ran out. All told, Jennings had my vehicle for 5 weeks, and the repairs only wound up taking a matter of 4-5 days. I was very disappointed that the body shop was not very proactive in helping me find solutions (when it was clear that my wheel was on a national backorder) to get me back into my vehicle. Multiple times I had offered suggestions, only to be told no or it wasn't possible. There was no sense of urgency to complete the repair. As I said above, it took getting the insurance company directly involved with the body shop to resolve and complete my repair. Mark and Ken were the two people I was in contact with regarding my repair.