Jensen Ford Collision Center

4.8 (155reviews)
100%
2805 South Center St,  Marshalltown,  IA  50158

In business for 50 years. Specializing in collision repair & insurance claims.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (155)

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Staff worked with me and insurance company to get these repairs done in a timely manor.

Customer Service

We had a little clitch in getting the parts.that was not their problem.

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Repair Quality

Everyone was great!! Just took a bit longer than anticipated, but even that was a positive, getting a nice rental with very little effort. Thank you!!!!

Customer Service

Excellent!!!

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Great job

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The quality of work was fine it's the fact that they originally wrote my estimate for 100 dollar deductible like it should be but then I believe they forgot about me and never turned it in to State Farm. They never contacted me either. After several weeks I contacted them and they still didn't have my mirror but she was going to call me back that day and if she didn't she would call the next day. Nobody called so after almost 3 weeks I called and they had gotten everything the week before but Nobody called me. Then when I went to pay she tried to charge me 500 dollars and said that State Farm was charging that. I called State Farm and they hadn't even gotten a estimate.

Customer Service

TERRIBLE I WILL NEVER COME BACK

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Repair Quality

Found a few small dents that need repair still.

Customer Service

Great to work with.

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The car looks so nice! Detailed the interior and it is nicer than brand new!

Customer Service

A little rough at first but all worked out for the best. I think the phone going down at the location was the biggest challenge. No ones fault.

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Scrapes not painted over. Overall poor job getting the estimate right because bumper should have been replaced. Unsatisfied.

Customer Service

Everyone is super nice. Made the process easy to understand

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Good experience

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