Jim Browne Collision Center
In operation 17 years.
We've been repairing vehicles for several years. Our collision center is known for its expertise, honesty, and stellar service. Here at Jim Browne Collision, we have a team of I-Car gold Class Certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quick turnaround, friendly service, repairs were complete and undetectable . Paint job was blended very nicely.
My Experience - 5.0/5.0 -
Totally professional, keep us apprised of what was going on. No surprises
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car is perfect.. the people are so nice! Bought my Jeep from you..( still have it ).. now you’re fixing my Camaro! Savannah is so “ extra “.. absolutely love her!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Understand there is a part you are waiting for and let me hnow when in. My husband has a concern about a decal for a front headlight . Was part of a GMC recall Will call you tomorrow So far impressed with your service and follow up.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication on what was happening and when it was happening was extremely helpful and on time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They completed the work way ahead if schedule, extremely pleased.
Customer Service - 5.0/5.0 -
Answered all my questions and gave me good clear info.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job over and above
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was impressed with the detail you took to bring the back quarter panel back to it's original look including the Z71 decal. I also appreciated the car wash and cleaning of the interior of the truck. If anyone ever asks us we will definitely tell them to come and see you for a job well done.You guys were GREAT! Thanks for the pleasant experience.
My Experience - 0.0/5.0 -
Overall I am happy with the Jim Browne experience regarding the repairs related to the incidents that occurred due to objects in my lane unseen while driving causing inevitable damage to my car. But due to whatever was used during repairs compromised all 4 wheels (not tires), very visible to which I know that’s not how they looked before I took my car in. The offer to repair them (I assumed all 4) was offered after the first repair but it did not come to fruition due to lack of appropriate contract in its finality. When I arrived for the second time for yet another unforeseen incident I was asked immediately if my wheels were taken care of to which I responded no. I was promised it would be handled during the sobbing round of repairs. Wonderful. Well when I got my car back only 2 of my wheels were restored, left driver side. While the right passenger side is still in a state that was not as when I initially dropped off my car initially. Very unhappy with that, as I know exactly how they looked from the start.
Likely to Recommend - 3.5/5.0 -
Best pleasant customer service in person along with via texting but texting allowed a much slower response/completion of Dollie up.
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Savannah was great. The car drives very smoothly over the road now. Appreciate it!
Likely to Recommend - 5.0/5.0 -
I will definitely be a return customer in the future if I need a collision place.
Repair Quality - 5.0/5.0 -
Everyone at Jim Browne were very friendly and helpful. The work done to my vehicle was done so quick and it looked brand new
Customer Service - 5.0/5.0 -
The girls up front at the desk (sorry I forgot your names) were so friendly, polite and helpful
My Experience - 5.0/5.0 -
Everything went smoothly and I was kept in the loop on the status of the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your team did a very well job. I will tell all of my friends and family about the good job that was done to my vehicle. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I will refer all my friends and family to Jim Brown collision shop. Great job ! Thank you .
Customer Service - 5.0/5.0 -
Great job!
My Experience - 0.0/5.0 -
The work done was fantastic. My only complaint is that they had to replace the left headlights assembly, which look great. Why did they not call me asking if I wanted up also replace the right headlight assembly? That looks terrible. Al it would have taken was a simple phone call. It would be an easy replacement with the bumper already off, now it's an expensive replacement because I would have to pay for R&R of the bumper
My Experience - 5.0/5.0 -
Savanah and Brian was very helpful.