Jim Burke Collision Care
In operation 113 years, 47 years at this location.
Collision Care is a Family owned Business which is located at the Jim Burke Ford Dealership at 2001 Oak St. in Bakersfield California. The Business has been open for over one hundred years. We repair most brands regardless of the Insurance Company responsible for repairs. The Company lives by four values: Respect, Professionalism, Integrity and Excellence, we strive for Complete Satisfaction in all areas of the repair process. We are an Icar gold Certified Repair Center.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. Krista is amazing and provided top notch customer service and always kept us up to date. We have used Jim Burke Collision Center previously for our other vehicle and could not be happier that we had another amazing experience. My SUV is back to new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was extremely pleased
Repair Quality - 5.0/5.0 -
My car looks perfect and they were fast in getting it done.
Customer Service - 5.0/5.0 -
They were nice and professional
My Experience - 5.0/5.0 -
Excellent work by the jim burke team would highly recommend, krista was very helpful and knowledgeable about getting this done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fantastic Customer Service! I had an amazing experience with the customer service team. Dealt with a Kirsta throughout the entire process. She was friendly, knowledgeable, and went above and beyond to help me with my issue. Quick response time and a genuine willingness to assist made all the difference. I truly appreciate her professionalism and dedication. Highly recommend!
My Experience - 5.0/5.0 -
Jim Burke Collision was more than helpful. They made this whole process easy and painless. I never had to worry that the work wasn’t going get completed. Krista kept me informed every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service!!! The communication was exceptional and the car was ready earlier than we expected.
Customer Service - 5.0/5.0 -
We really appreciated the updates and being kept aware of everything going on. Customer service was excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
you gave me back my wifes special car THanks soooo much thanks KRISTIA
Customer Service - 5.0/5.0 -
Kristia was above and beyond
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was great . Lots of communication and I felt secure with my decision to chose Jim Burke
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you Krista and Jim Burke Ford for making my first experience with my car being damaged by someone the very best. Krista was the best in making me feel like I was at the right place to get my car fixed.
Likely to Recommend - 5.0/5.0 -
Yes I would
Repair Quality - 5.0/5.0 -
My car look great thank you so much . Thank you Krista for taking great care of me , and to all the people who fixed the damage also thank you
Customer Service - 5.0/5.0 -
Krista was great took great care of me
Returned Clean
My Experience - 5.0/5.0 -
Prompt work and high quality service.
Likely to Recommend - 5.0/5.0 -
Very likely to recommend Jim Burke Collision.
Repair Quality - 5.0/5.0 -
Great, prompt service, answered all questions, and gave updates on status of the vehicle.
Customer Service - 5.0/5.0 -
High quality service was provided.
My Experience - 5.0/5.0 -
I've worked with Krista twice before over the years. She is very knowledgeable, positive, friendly, & engaging. Speaks with honesty. In essence, she is a true professional! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I've been here three times in the past few years. Krista is an outstanding person! She is highly intelligent, knows her job well, is friendly & engaging! I'm always impressed with that kind of service! Thank you!!
Customer Service - 5.0/5.0 -
I've been here three times in the past few years. Krista is an outstanding person! She is highly intelligent, knows her job well, is ffriendly & engaging! I'm always impressed with that kind of service! Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I was the one making contact to find out status on repair
Customer Service - 4.5/5.0 -
Handled professionally