Jim Burke Collision Care
In operation 113 years, 47 years at this location.
Collision Care is a Family owned Business which is located at the Jim Burke Ford Dealership at 2001 Oak St. in Bakersfield California. The Business has been open for over one hundred years. We repair most brands regardless of the Insurance Company responsible for repairs. The Company lives by four values: Respect, Professionalism, Integrity and Excellence, we strive for Complete Satisfaction in all areas of the repair process. We are an Icar gold Certified Repair Center.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Unless they improve there integrity and quality control that is a hard no
Repair Quality - 1.0/5.0 -
Truck was very dirty upon paying for it and picking it up and paint from exterior ended up in the cab
Customer Service - 2.5/5.0 -
So far the looks of the repairs are ok but only 6 months will tell the integrity of there work
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was very impressed with the service.
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Smooth!
Likely to Recommend - 5.0/5.0 -
I was satisfied enough to recommend to someone else.
Repair Quality - 5.0/5.0 -
Friendly and on top of it all.
Customer Service - 5.0/5.0 -
Great customer service. Very attentive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
They were helpful when I called
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Muchas gracias.
Repair Quality - 5.0/5.0 -
Good
Customer Service - 5.0/5.0 -
Muchas gracias,muy satisfechos
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Customer Service - 2.5/5.0 -
when we spoke good customer service but maybe understaff, maybe that’s why she said she would not call back with updates when she said she would.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ford worked so fast to fix my suv, thank you so much!
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Never told me anything what was happening to my car got told they would call me every other day never happen and they never kept me update on my car . They mess up my paint and they didn’t call me to tell me what was going on
Customer Service - 0.5/5.0 -
Better communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did everything that they can too help me out and more
Customer Service - 5.0/5.0 -
Very much helpful and kept me updated
Likely to Recommend - 5.0/5.0 -
Keep up the great work!
Repair Quality - 5.0/5.0 -
Staff was great! Real customer service!
Customer Service - 5.0/5.0 -
Leslie Rocks!
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Parts haven’t been replaced as of yet. Was told to come in yesterday 9/21/22 for hub cap replacement and when I arrived no one knew nothing and Leslie my rep told me parts are on order that she had to authorization for such parts when she told me the day prior by to come in and I t would be taken care of. Still waiting as of 9/22/22. Jim Burke hisself is rolling in his grave
Customer Service - 1.5/5.0 -
Same comment from prior question.
Returned Clean
My Experience - 0.0/5.0 -
the car has noise in the engine that it did not have and the light on the right side has a small crack and the body was crooked and it does not open the trunk or the hood very well I had told my adjuster that and he told me what he was going to do to them video call to see the car and he told me that he had already seen it and that it was fine but it was not true and he made me go by force for the car but it has many details that are not right.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for all the work you did.