Jim Burke Collision Care
In operation 113 years, 47 years at this location.
Collision Care is a Family owned Business which is located at the Jim Burke Ford Dealership at 2001 Oak St. in Bakersfield California. The Business has been open for over one hundred years. We repair most brands regardless of the Insurance Company responsible for repairs. The Company lives by four values: Respect, Professionalism, Integrity and Excellence, we strive for Complete Satisfaction in all areas of the repair process. We are an Icar gold Certified Repair Center.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work on replacing the doors and decal, they told me over the phone that it didn't match the old decal since it was no longer being made but I legitimately cannot tell the difference even when squinting. Wonderful work on finding the replacement decal
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Just curious to find out if the auto club denied coverage of the bedliner material on the tailgate replacement piece?
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
They did a great job but I noticed on back door latch, one side is spaced wider. I'm over all satisfied. Thanks
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic service. Leslie is a great employee!
My Experience - 0.0/5.0 -
The repair itself only has one flaw in the driver side rear bumper where it meets up to the taillight. Masking Tape residue was left in several areas on the outside of the car. The rims were left with water stains because they weren’t cleaned or dried after it was washed. The front drivers side and rear drivers side floor mats was left dirty from the workers.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Leslie is the best!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Happy with the repairs
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
A good experience.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were grear
Customer Service - 5.0/5.0 -
Leslie was fantastic to work with
Returned Clean
Likely to Recommend - 0.5/5.0 -
The cost of the repairs was 3 times higher than the estimate. The customer service staff told me the increase was approved by the insurance company. The insurance company said it had not been approved. A very nasty battle took place which lasted several days. I got my car back a week later. I could not believe the amount of the total bill for the small amount of damage to my car. The entire situation was so distressing that I would never take my car there again
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Krista and front desk receptionist are respectful, helpful, knowledgeable and go above and beyond! This is the second time coming in for your services and I felt like the technician team took care of my car like it was their own! I can't say enough! Thank You💕
Likely to Recommend - 5.0/5.0 -
Very professional and caring
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great at welcoming and caring
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very professional and courteous