Jim Burke Collision Care
In operation 113 years, 47 years at this location.
Collision Care is a Family owned Business which is located at the Jim Burke Ford Dealership at 2001 Oak St. in Bakersfield California. The Business has been open for over one hundred years. We repair most brands regardless of the Insurance Company responsible for repairs. The Company lives by four values: Respect, Professionalism, Integrity and Excellence, we strive for Complete Satisfaction in all areas of the repair process. We are an Icar gold Certified Repair Center.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
In and out expeditiously and my Lincoln looks new. Plus happy it was all clean. Thanks to all involved.
My Experience - 5.0/5.0 -
When I was on a time crunch they were able to prioritize my vehicles repair and get it back to me on time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My repairs were done well, and on time!
Customer Service - 5.0/5.0 -
They were able to help with specific timelines.
My Experience - 5.0/5.0 -
Awesome experience front start to finish. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jim Burke took great care of me from the moment I walked in after going through something sooo terrifying as getting into a car accident.. They already had a ride ready for me to get home after dropping my car off . The repairs done on my car was amazing looks like nothing ever happened!!!
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Customer service has no patience to explain to the Customer what ever question they have it.
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We just our Ford F-250 in the collision shops at Jim Burke Ford. The Bed of the truck had damage on both sides of the bed panel. Took it in and we could not be more happy with the work that the department did. From the beginning to the end - we are very satisfied.
Customer Service - 5.0/5.0 -
Customer service was wonderful.
Returned Clean
My Experience - 5.0/5.0 -
The date that I was told the car was going to. be ready, that’s exactly the day it was ready.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
If you want it fixed fast and with genuine parts that is the best place to take it.
Repair Quality - 5.0/5.0 -
Jim Burke Collision did a great job on my truck. Nobody else could find the parts for my Explorer Sports Truck but they did
Customer Service - 5.0/5.0 -
Great! Leslie was very helpful and kept me updated all the time
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The women are absolutely wonderful to deal with.
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
I think for my specific type of car I would not recommend my family or friends to take their car in if they had a Hyundai.
Repair Quality - 2.0/5.0 -
They did not fix my car and took it to another dealership.
Customer Service - 3.0/5.0 -
Ana was helpful and prompt in returning my phone calls and trying her best to help me get my car fixed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Didn’t really get any information until after the car was dropped off maybe around 2 days later
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
as long as they keep in contact
Repair Quality - 4.5/5.0 -
i got message about delay but krista got things back on track
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job all around.
Customer Service - 5.0/5.0 -
Great service, kept me informed and were very nice.
Returned Clean
My Experience - 5.0/5.0 -
Not only was my truck fixed very promptly, the customer service was great! I was treated with respect and explained everything. My truck literally looks just as new as the day I bought it! Very happy with the work and customer service I was provided. I’d recommend Jim Burke Collision to everyone and I’d come back no questions asked! Thanks again!
My Experience - 0.0/5.0 -
Repairs went well beyond anticipated completion dates several times. Quality customer service is lacking. Better planning would help alleviate customer inconvenience. This is my only vehicle. I was rear ended. I was deprived of my vehicle for almost a month and a half. I had to pay over $1,500 for a rental during that time and I had to wait to be reimbursed by the other party’s insurance company. To top it all off I received terrible service.